Glen Complaints & Reviews

Dear sir/madam,

We have purchased glen 4 burner gas stove model gl 1048gt fbb mirror on[protected] from sales corner (Baroda) pvt. Ltd.
It was bring to our notice that our gas stove will be delivered by[protected]. We have received the gas stove on[protected] & after opening the gas stove we have noticed that its pan support are not proper & on the next day we have book complain on your toll free number.
A...

I had purchased a juicer mixer grinder from glen model gl4015 on 16/02/15. I got the guarantee for motor for 5 years. Now my motor is not working, i have lost the warranty card but i am in possession of original bill, i requested the customer care to instruct the service center to repair the mixer on proof of bill but not getting any positive response.
Request your help....

I had purchased glen cooking range from authorized dealer kamla store, jhumri telaiya, koderma, jharkhand. It was installed by technicians sent by the dealer. Since installing stove nob is broken due to the extreme heating while using the grill. The open light is not working and even the auto-ignition switch is also not working. This the worst service i have yet seen. The company doesn't even have people to give the demo of the product. And...

To the glen corporate team

This is my 4th email on the subject.

The apathy of the customer service team is deplorable and down right despicable.

You continue to ignore the complaint. The quality of the product i have received is a good indication of the after sales service that we are receiving.

You forget though that customers have other outlets. Consumer courts will be very happy...

I had purchased glen chimney from authorised dealer union radios jhansi. It was installed by technicians sent by the dealer. Since installing it is making huge noice. The smoke sucking is not proper. It appears that there is manufacturing defect. The machine is under warranty. And the complaint is not being attended by the dealer who is also customer care centre of glen as per information available on net.
Please ask the dealer / vendor...

First of all worst service ever i faced in my entire life, once you buy the product they treat you like good and once you face any kind of issue they will not entertain i purchase a gas stove from glen dealer name - kitchen 'n' bbath gallery, jaipur, so i request you to all if you wants to buy something from glen don't try anything, worst service ever and worst product too....

For a couple of years the chimney has been working properly. but now it makes a lot of sound and does not suck the required amount of fumes/smoke. the service centre is pathetic. initially some private persons were contacting me for service and they were not from their authorised service centre. later i am told by this people that they are the authorised service personnel. but they do not attend the service call. they are lord unto themselves....

Its only 1.5 years that i have bought this chimney from such a well known brand like glen, and now its motor has stopped working and according to the technician the motor has burnt and needs to be changed which will cost around 4000 rupees. I mean one invests a huge amount in a well known branded product once so that we don't need to spend money again and again if we buy a local product.
And now that its only after 1.5 years that the...

Dear sir,

I had purchased glen (Otg) gl 5030 grill with order id od[protected] from official site of flipkart and the same was delivered at my home in chembur on jan 12, 2018.

The product was received in a damaged condition. The handle was broken on communicating the same several times to glen india ltd, they say they can only repair the same. Now glen wants me to accept the defective piece.
br...

I purchased the glen chimney 10 months back. Recently, my chimney stopped working. So i made a complain to the nearest store of the company in dwarka, delhi. Which they said they will be sending their team to check as it is in guarantee period. But nobody came. No response to my complaint. Kindly respond to my complaint and send someone to check the chimney. Kindly contact me on [protected] shilpi...

Dont buy glen gas hob. The glass suddenly blasted in a most dangerous way. Then the rude gm service one mr. Arun malhotra threatened that “we will not get the glass replaced till more than a week. You stay with the broken glass. First transfer 4250/- by paytm to their phone. Only then we will try to see when the glass can be replaced” it has not only been a shocking but a very very tiring experience. I cannot even get it replaced by any...

I have purchased automatic gas stove from flipkart on dt.05.12.16 and there is a problem in on / off switch & i have booked a complaint for the same on dtd.05.12.17 with naresh brothers, ashram road, a'bad and he told me that warranty does not cover from purchase with flipkart however we produce original bill.

Please help to resolve the issue asap.

Kamal maniar
[protected]...

Bought this product about 7 months ago, and been having some issues with the plastic parts. I called the supplier with the most recent issue where a part broke. It is still under warranty, but they said that we do not replace plastic parts. I would have to pay if i wanted the part. They even accused me of damaging the part.

I was never sure of this product to begin with, and i will never buy another glen item....

I purchased a glass cooktop on nov 7, 2016, on november 3rd when my wife was cooking dinner the glass of this cooktop shattered with a blast spilling the food all over. The pieces of this shattered glass came to almost 10 feet. Fortunately my wife did not get major injuries, but one of the glass piece hurted her right hand. When the technician visited and inspected the matter he mentioned that the fault started from the periphery of the burner....

We have purchased a glane food processor on dt[protected]. Vide cash memo (Attached), wherein 5 yrs warranty was given on motor. Recently we found burning smell from the unit. While contacting the service centre, they took the unit to service centre and post verification we were informed to pay off rs 500 for motor winding of the unit.
As there is a warranty on the motor for 5 years then how the service centre asked for money to repair...

We purchase via amazon model glen gl 1065 tr glass 4 burner hsn code 732111, order id [protected], cash memo no 06a[protected] dtd 03.11.17, one burner is not working and the product is very bad condition not useable, pl arrange to replace the same, local technician who fitted the same is not so competent finally the product is defective not to the mark, it is design defect only... Please replace and resolve, thanks...

I am purchase glen chimeny cooker-hood[protected] on 6/6/14 with life time warranty. My chimeny are not working properly since 10/10/17 and complain company allahaabd sudharsan trading co. Local service centre but he denied and say contact your purchasing shop again i contact the shop namly new gupta bartan store allahabad he say i send service enginear but no one come till date i call several times.
I dont understand glen company...

We r a small family with not much cooking on daily basis... Still many droplets of oil drip frm the waffle tray of my chimney every now and then.. I get my chimney serviced at regular intervals.. Still the problm persists.. Kindly reply to my problem soon as this all makes my cooktop messy. Even after constant services, the problem is still there. There doesn't seem to be signs of any leakage either....

We are using glen brand gas stove since last two years (Approximately). We are facing some problems regarding properly working of gas stove and asked to resolve our problem to local distiruter hetal enterprises, subhanpura, vadodara from where we purchased said gas stove of glen brand, but they are not attending our complain on priority basis and also replied rudely. They also asked to file complain against them, if we wish. This is really...

There is a problem in chimney. Here are the details of the article:
Invoice no. [protected] on dated 5/08/2017
Descriptions of goods:ch6062ts60bfltw cooker hood 6062 tv 60cm 1250m3 bfltw. Please remove the fault immediately.
Thankyou
Address: vipin jangra
H. No. 50/11 samaj sewa samiti road
Samalkha 132101 panipat
Ph no. [protected]
[protected]...