Glen Complaints & Reviews

I have been using glen as cooktop for last 5 years. Recently the knobs of the stove have broken due to wear and tear. I contacted local service center several times, regrettably they didn't bother. Then I sent email to glen Delhi to resolve the issue - nothing happened. The knobs are of special design and no local service technician can supply. Hence I am unable to use the stove....

Worst service and customer support with rude staff. I bought their product and it was my biggest fault to buy their chimney. The one who visit home to check chimney says yes sir it is not working and their seniors says it is working. Don't think of buying glen products at all its better to opt others because they will just give you tensions and pathetic service with worst products. Buy at your own risk because they are just useless and not...

I purchased gas cooktops of Glen company and was shocked to find the name of some another person written on in . I had gifted this to my relatives on Diwali festival and now they are thinking that I gifted them anybodys used cooktop to them . This is a real shame for Glen company that used tops of anybody are selling in new packings and I paid full amount for this . Date of incident is 9th November 2015 . I want Glen to replace my cooktop...

Bought glen chimney from kings electronics panvel, but within 1 month chimney started rusting and all steal parts started rusting. Till now we haven't got any response from GLEN. We have started loseing faith in glen and would not recommend anyone to buy chimney from Glen...

I purchased a built in oven (GL654N Gas) in November 2014 and used it successfully till May 2015 after which it has stopped working. Despite repeated complaints, the service centre here in Bangalore are unable to repair it and seem to have washed their hands off it ! It is still under warranty. This is turning out to be a very bad experience. The company should either repair the equipment or replace it as it is still under warranty....

i have register a complaint on dt 04/07/2015 and my complaint no. is [protected] then on dt 13/07/2015 i recieved a message from company that your complaint has been solved but there is no any person arrived for complaint solution The company has also not confirmed from me about the resolution of complaint it is very bad experience...

Just checked Glen india website the culprits have done a very smart move by removing the model 1046 sstr AI model which i have order.Very Innovative cheating move Hatss-off. I have attached the Picture which they have removed from there website. They Sended me stove which is different this image....

On 28 june 2015 i have brought 4 burner stainless steel lpg gas stove for rs 4099 from glen india website. The model no. Of this stove is GL 1046 SSTR AI the company has dispatched me wrong model which i notify them very next day, they replied my mail aftr 3 days and told me to send product at there warehouse address. Now its been 10 days and they are not sending me the product and now they are saying that the product is used and cannot be...

We had purchased Glen 3 burner cooking stove from Big Bazar Jaipur in December 2014 and was installed in May 2015 since big bazar authority refused to install at our residence. ever since this installation when ever I light the burner I get shock like electric current, I spoke to big bazar they have asked us to complaint on companies web site. while putting on the burner I have to be very cautious as so many times I faced current from...

fraud and Bad Service Centre experience regarding the glen chimney. so i decided to share my experience on compare india i think this will atleast help me to get my problem solve i had registered a complaint for the the chimney not working within the Year....

Please don' t buy any Glen chimney from Noida & NCR. . my experience is very poor service centre response for Faridabad service centre for any small issue. According to service centre response that like froud . I brought glen chimney last year 18th june, 14 some repair required but no any response reg. resolve the issue through service centre. Ms Mamta & Team. my contract no is 971100......

I have purchased glen chimney on 14 feb 2015 from your distributor in sector 22 chandigarh. The installation was done from your side but was not proper. The guy has fitted the chimney at high level from the cooktop that proper suction it not happening. Whren o called up the glen customer care in chandigarh they said they will charge for the reinstallation and also said that they didn't send anybody for the installation. If this is how the...

I had placed a service request on 4th may of 2015. I haven't got a call from the service centre till date which is 19th may of 2015.I had called the head office on 8th may and they told that some one from the service centre will call us. I have been trying to call the local chennai service centre ( Chakra enterprises, Alwarpet) but all in vain. The store manager either says that he will call me back in 2 minutes or he will cut my call....

Dear Sir, We had bought Glen 3 burner stove with a trust company has in the market but when I un packed the box I found there is Two scratch mark on the glass top & I got a shocked.I am cursing the moment in which I had opted to buy the product. When I tried to contact area Sales executive & received a call he & she is saying it will cost me another 4000/- around it cannot change free of cost although the gas stove...

i have one cooking top a GLEN product with four burner, two burner of them are not working properly, kindly help us to resolve the problem. MOHD. ASGHAR F-86, 3rd floor, ABUL FAZAL ENCLAVE, JAMIA NAGAR NEW DELHI- 110025 Land mark-- opposite Johar Public School. [protected]...

Dear Sir, We had bought Glen 4 burner stove with a trust company has in the market but yesterday I got a shocker. Glas top of the my stove got busted during my wife using it. Its glass converted into several pieces and scattered at all the places. My wife also has got small injuries in her hands. I am cursing the moment in which I had opted to buy the product. When I tried to contact technician he is saying it will cost me another...

Hello, i am vijendra Singh Sisodiya, I have purchsed Glen chimni before couple of moths but after SO MANY AND MANY complaints it is not yet working as i supposed or as i get feedback from other Glen chimni users. I know that Glen's product feedback is very good. That's why i purchased same for my family. BUT i didn't get any possitive responce from local customer support of GLEN or LOTUS (From where i have purchased this). Please...

we have purchased gas stove contains four burners about two months ago . One of its burner is not working properly from the very first day. We had registered a complaint regarding this after a week when we purchased it. We are facing too bad bad service from you glen .One guy came from glen agency and told us that i have noted your complaint and you will get a new burner in two or three days. Now one and half month has been passed .No one...

recently i purchased glen food processor but after opening one part called bowl lid is missing in the box, without this bowl lid several operatios can not be completed. add:- uday HNO.626/18, old fbd MOB:-[protected] Plz take necessary action in this regard and revert back me a.s.a.p Thanks. waiting for ur timely response...

I have bought a glen food processor before 2 months.. The motor of the processor us not working..it has not operated even once.. I am trying to read h the customer care in Pune since 2-3 weeks nnow but I am not getting any response.I need some onone to aattenraattend to thisthis asap....