Glen Complaints & Reviews

I have purchase new stuv the amazon order no[protected] dt 12/10/19 recd today 15/10/19
Now i have call to ur customor care for fittings they want charge 550/- plus 150/- per burner for cng conversation means 1150/-
This is ridiculous how can u charge for fittings
Give me answer immediately
Next time i have to carefully from ur products and recommend to other...

I have purchased glen black chimney from flipkart of 60cm specification amounting to rs 5499 but delievered without invoice at 7th october 2019 when installation made on 10.10.19 it was checked by the techinician, the push button of chimney light are not working and the light can not be switch on.
I have registered complaint on glen authorised customer care number and service number but till date no one /no techinician came to my house...

Gas leak - i have called customer care for service for many times but i have no one seen this complaint so far.. It’s been a month am started following still am unable to reach right person and none of them resolved it.. This is chennai location.. Worst mintanance.. It’s waste of gas too.. I have called people are very well trained in diverting calls finally after speaking 5 i got the contact number and they said they will send but no...

Giving gas smell. कंपलेंट को पहले भी एडिट करके भेज चुका हूं की गैस स्टोव में से स्मेल आती हैं। अब इस को कितना लंबा करके लिखू ? किर्पया उपबोकता को बार बार मेल भेज कर परेशान ना करें। कंपनी...

Its been a year since i purchased the above mentioned cook top. As glenn is recognised as one of the premium brands i decided to buy one compared to other brands, for a hassle free cooking and peace of mind.
It comes with a 5yr warranty.
But to my surprise within a year all the 4. Burners started melting, resulting in troublesome ignition.
When i registered a complaint i was said that, the burner would be replaced free...

I had purchased glen kitchen chimney model 6055 on 25 august 2019 from m/s. Meghan kitchen & home appliances (P) ltd., e 96, sector 63 noida. The sales person mr. Ankit (Mobile no. [protected]) told that i have to pay for additional exhaust pipe, if required. But during installation i was charged rs. 1000.00 for even the minimum pipe length supplied. On talking over phone mr. Ankit refused that he has agreed for any free supply for exhaust...

I purchased a glen model number gl 1042 ai fbb mirror, four-burner gas cooktop on 31 march 19 from m/s megha kitchen & home appliances (P) ltd, 3, basement, shankar vihar, vikas marg, delhi - 110092, vide invoice number 1771 dated 31 march 19 (Invoice was from their vaishali, ghaziabad branch because, i was told, that the vikas marg branch did not have the item in stock). The product is of extremely poor quality.

2. Firstly,...

One your service boy from vizag showroom has checked our glen stove recently which we had purchased 2years back and it is under warranty and due to some burner problem the fire from it has been reduced and he said that he will replace the old burners with new burners and there is no reply from your customer service so, we are facing a lot of problem and is this the way you will receive your clients if my problem will not be rectified in 2-3days...

I had problem with the burner and auto ignition switch i bought it on 17jan[protected] sqhtdbtr) service section also attended but couldn't make out. L request you to give replacement for my gas stove as l am not satisfied with it. All my vessels have turned into black at the bottom because of the burner some black residue is forming at bottom of all vessals as l have white quartz table top it is spoiling that also, service section has taken...

I have purchased GLEN Chimney Hood model GL 6022 Serial No. 19011357
and UNI ID 9503706 on 08th June 2019at Navy Canteen INS ADYAR URC
Fort St George CHENNAI 600009 and installation is done on 20th June 2019
and when the details are fed into the system for Warranty Registration I get the
message 'Error! Chimney data has been already used'
Kindly resolve the issue and enable me to make Warranty Registration...

Purchased recently and it is in warranty period. Auto ignition is not working given a online complaint and dealer complaint in visakhapatnam. It is more than a week time no one attend. On continuous follow up with local dealer some one attended for repair. He pored enough coconut oil into tried by pressing the nob. Still not solved. Informed again some will come for repair. No one turned up for 4 to 5 days. Given online message request in...

Filter of newly installed kitchen chimney damaged at the time of servicing, but not yet replaced. As per the requirement of customer care executive, on dated 17.04.19 copy of purchase invoice send to him.Till date no response received from him. Even he is not attending the phone calls. We have already paid AMC charges but the service what we had received against the charges is very poor & un professional.Our chimney is very new (only six...

Horrible service. Staff non professional. Mistake committed in buying 4th generation auto clean chimney. Waste of rs. 22900.00 i will not advise any one to even think of glen forget about purchasing and giving up your peace of mind. Tried to contact their service personnel in jaipur but he/she dis not answer the call and redirected to office no. Which is full of non professionals....

Incident date - 10/04/2019
Chimney purchased - may'2018
I purchased glenn chimney in 2018 (Not an year ago). On 10/04, chimney motor caught fire (Though gas stove was off) and it burnt down my kitchen. God saved lifes but it damaged the property.
Logged the call with glenn support but no response. Contacted their sales manager and provided the pictures but no action taken yet.
I expect the response from glenn...

Hi,
I took one project but suddenly my laptop get damaged. I don't able to continue with the project and i am asking for refund. The executive told me with in 48 hours will proceed with your refund and now she is not guiding me how to raise ticket for refund. I fill my refund form and send in mail but no one is responding.. Please help anyone... I am really in need... I want my money back...

[protected]@gmail.com...

Not working - esm kottarakara canteen kollam district. Contact no: [protected], mixer grinder model no. Sa 4028 is not working when they checked the in canteen. This item is in canteen stock. We replace the other one so please contact this no. [protected], and get it repair ya exchange immediately. I hope you understand sir, dt 23.02.19
Immediate requirement....

Sir i have purchased a new glen chimany modal 6062 ts 1250 m3.
But sir i m not satisfied. Chinany not working properly and very loud sounds. Many complaint in customer care but sir problem not solved. Many teaching visit my home. But sir problem not solved. Please repuest sir resolve my problem. Other wise help in counomer court... Thx
Regards
Shekhar kumar
Vpo dahina
Distt rewari
Haryana
Cont...

I have purchased a glen cooker hood 6063 bl auto clean 60cm 1200 wall mounted chimney through flipkart, which the installation engineer says is a defective piece. (Installation engineer’s number [protected]). The invoice of purchase is attached. Since the product return deadline with flipkart has lapsed the product cannot be returned to them. The delay in return is also caused by your installation engineer (Installation engineer’s number...

Sir/madam
I have a purchased a new glen chimany 11 month ago. But sir/madam not working properly. Chimany are very loud noise. And no working. Many visit teachion at my home but problems not sold out.. Sir / madam please resolve the problem other wise i have approach to customer court... Thx
Regards
Shekhar kumar
Vpo dahina
Distt rewari
Haryana
Pincode 123411
Cont no [protected]/[protected]...

I had contacted the Glen customer care @ [protected]. The CSRs appeared clueless on understanding the problem. Then I looked up Glen service centers in my neighbourhood and contacted them. The RSP service center at Begur Road, Bangalore were very non-commital in sending a technician to resolve the problem. When I called them to follow up they didnt answer calls and even disconnected my call many a times. When a technician finally came, he...