Glen — cooking oven lack of customer care support

Address:

Hyderabad, Andhra Pradesh, 500073

I am complaining as i initially requested for serviceregarding glen oven which doesnt have legs and i had put this on a support base.
I requested them for a check up/ servicing if required and leg base as the base got burnt. We started using the oven part only recently.
They called from their faridabad number and they provided a hyderabad number since i am resident of hyderabad. I called this number and he again redirected me to another number which was central number.
The customer care emailed me asking details of my address and never provided the details of the customer service in hyderabad.
Its disappointing to see such horrible service. Based on such experiences i would advice others to avoid buying such products from a company which lacks basic customer srvice.
My oven model is sstr 2011. These r the numbers [protected], [protected].
The email ids are [protected]@glenindia.com