Glen — Defective burners of newly purchased 3 Burner LPG Glass top Cook top

We purchased subject sited LPG stove on dt. 28th Feb 2022, on very next after its installation it was found that both the large size burners are giving red coloured flame and also blackens the bottom o[censored]tensils due to smoke. Due to above a complaint has been lodged with your complaint center on dt. 01.03.2022. In reference of which, your attendant visited our premises on dt. 02.03.2022. After examining the LPG stove, your attendant remarked that, the burners are having some manufacturing problem/defect and are need to be replaced. I am attaching the snaps/ video of the happenings for reference. So you are requested to arrange for early replacement of these faulty burners.