Glen — defective glass top three burner gas stove

Dear sir,

I have purchased an electric kitchen chimney in the year 2013 along with a glass top three burner gas stove which was free as per company's scheme. The stove is defective one but in stead of replacement with a new one i have been asked to contact service centre for repair. Several times technicians attended the defects but didn't rectify the same. On dt.24/08/17 a technician named mr. B. B. Biswal of s [protected]@24x7, bhubaneswar changed the jet & charged rs.400/-. But regret the defect is still persisting. The burner flame is not flamming perfectly & cooking becomes very difficult.

As a last effort i request you to replace the stove with a new one. If my complauint will not be attended within 7 days i shall be bound to take the shelter of judiciary.

Regards,

S. S. Bharaty
Duplex no : b1-16, kathjori enclave
Sector-9, c. D. A.
P:o: avinab bidanasi
Cuttack-753014
Mob : [protected]