Glen — glen 60 l otg

Address:	560076
Website:	Glen

I had contacted the Glen customer care @ [protected]. The CSRs appeared clueless on understanding the problem. Then I looked up Glen service centers in my neighbourhood and contacted them. The RSP service center at Begur Road, Bangalore were very non-commital in sending a technician to resolve the problem. When I called them to follow up they didnt answer calls and even disconnected my call many a times. When a technician finally came, he didnt appear confident at all in handling the OTG and was again very non committal in a timeline to get the spare parts and fix the problem. The customer service helpline and the service agencies are both extremely laid back and unprofessional in their responses.
In case any senior company official is reading this, request immediate attention to get my OTG repaired and running.