We have purchased a glane food processor on dt[protected]. Vide cash memo (Attached), wherein 5 yrs warranty was given on motor. Recently we found burning smell from the unit. While contacting the service centre, they took the unit to service centre and post verification we were informed to pay off rs 500 for motor winding of the unit.
As there is a warranty on the motor for 5 years then how the service centre asked for money to repair the unit.
Please look into this and resolve the issue at the earliest.
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