| Address: | 48 lettangs road, Near ewarts school, Pursaiwakkam, Chennai, Tamil Nadu, 600084 |
Its been a year since i purchased the above mentioned cook top. As glenn is recognised as one of the premium brands i decided to buy one compared to other brands, for a hassle free cooking and peace of mind.
It comes with a 5yr warranty.
But to my surprise within a year all the 4. Burners started melting, resulting in troublesome ignition.
When i registered a complaint i was said that, the burner would be replaced free of charge, but visiting fees of rs350/- will be charged.
I got it done, as i had no option.
Now after 6months i am incurring the same problem. On complaining i was given the same reply.
The technician just visited and said the burners are not available, they will be ordered shortly, and demanded visiting fees of rs350/-.
I was reluctant to pay because he had just come to tell that the burners are not readily available.
But i had to pay. Its been 4days now, they still dint turn up, and when i enquired they said it will be done 2days later.
What sort of service is this. They dont have spares readily available. Why on earth does the burner melt, no idea. Never have we ever heard of such faults in our cooking tops till now.
Glenn doesnt stand for gaurentee.
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