| Address: | Thane, Maharashtra, 400606 |
| Website: | www.glenindia.com |
To the glen corporate team
This is my 4th email on the subject.
The apathy of the customer service team is deplorable and down right despicable.
You continue to ignore the complaint. The quality of the product i have received is a good indication of the after sales service that we are receiving.
You forget though that customers have other outlets. Consumer courts will be very happy to know the evidence i am collecting against this case.
In the meanwhile i wait for a call from the corporate complaints to understand, listen and fix the issue.
Regards
Rajesh mudaliar
—
On wed, 4/25/18, raj wrote:
Subject: fwd: faulty gas stove
To: [protected]@glenindia.com
Date: wednesday, april 25, 2018, 1:41 pm
Hi
This is my 3rd email on this.
I was promised that a technician will come today however once it has turned out to be a disappointment.
This is highly frustrating and i expect this matter to be taken urgently.
I expect a follow up and call back to fix this issue at the earliest.
Regards
Rajesh
Mudaliar
— forwarded message —
From: raj
Date: 22 apr 2018 9:17 p. M.
Subject: faulty gas stove
To: [protected]@glenindia.com
Cc:
Hi
I am sending this official complaint
About glen gas stove model 1046gt that we bought on 4th
March 2018.
We have made several attempts to fix this through a technician
However the issue with burners is same.
The burners don't light up immediately and sometimes extinguish
Automatically.
Consider this as a strong complaint about the product and we require a complete replacement of the product.
I have attached the receipt and the guarantee book of the product.
Regards
Rajesh mudaliar[protected]
Hi
This is my 3rd email on
This.
I promised that a
Technician will come today however once it has turned out to
Be a disappointment.
This
Is highly frustrating and i expect this matter to be taken
Urgently.
I expect a follow
Up and call back to fix this issue at the earliest.
Regards
Rajesh
Mudaliar
—
Forwarded message —
From: raj
Date: 22 apr 2018 9:17 p. M.
Subject: faulty gas stove
To:
[protected]@glenindia.com
Cc:
Hi
I am sending this official complaint about glen gas stove model 1046gt
That we bought on 4th march 2018.
We have made several attempts to fix this
Through a technician however the issue with burners is
Same.
The burners don't light up immediately and sometimes extinguish
Automatically.
Consider this as a strong complaint about the product and we
Require a complete replacement of the product.
I have attached the receipt and the guarantee book of the product.
Regards
Rajesh mudaliar
[protected]
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