Glen — job number: [protected] - pathetic service from glen

Address:

Nizamabad, Andhra Pradesh

Hi team,

This is to inform you that i have ordered a glen 6075 baffle chimney on 17-8-18 and it is got delivered on 24-8-18.
On the day itself i have requested for installation of the product.
Before purchasing the product have confirmed about the installation from glen and after receiving the product have made call and confirmed the job number for installation. Job number: [protected].
They told me that some one from glen service center call and come for installation with in 48 hr., but no one called in the mentioned period and top of it my self called 10 plus times followed up on this. The reason behind this being follow up is, we have 3 weeks little baby in home and the smoke from the
Kitchen effecting her so had made a purchase of glen chimney and i have explained this story to each and every person who spoke with me. I strongly that you people don't have a minimum human being qualities.
Finally after so many calls and escalations some called me from hyderabad saying that this is out of hyderabad and they will not give service to the location. Who told that i placed a order for hyderabad location have clearly mentioned my district and pin code over there. At the same time the guy giving stupid suggestion that don't buy our products in online and if service is not available
By your location there is no reason of going for it. What the hell??? Where your working?? For whom ur working??
Then i came to know the level of your customer service. Before purchasing so many people said that don't go for glen go
For hind ware. I certainly feeling the same that had a blunder mistake by choosing your product knowingly.

No matter after a long followup i dont want leave this thing here itself, want to proceed with the next liable procedure for a
Justification and if it is not done in priority i am going spread the whole story in all social network. You people simply loosing your faith in customer point of view.


Order number:[protected]
Job number: [protected]