Glen — Lpg gas stove pan support

I have purchased GLEN 1020GT 2BR LPG from your dealer Balasubramanian, Nanganallur, chennai on 04 Mar 22. The stove pan support corner end is not equal. I have already spoken with your customer in above problem on 05 Mar 22 (Dear customer, your job has been registered vide job no: SB/2022/3/TN/362352. The service person will get in touch with you soon.) But not rectifies my request by your rep. Pl be send your rep and solve my problems