Glen — My Cook top model GL 1064 RO HT DB

Address:

E-505, Bhau Sahab Potnis Encla, Phase-2, Near Indramani Nagar, Gole ka Mandir

I have purchased a cocktop from glen which reference I have mentioned above on title. I purchased the same on 20 Nov 20 vide invoice no 827 from tripti gas agency gwalior. Since then every after three months I have to call mechanic from glen for repair some times burner not burning properly or short circuit of ignition system. Now again I have complained about short circuit on 15 Oct 20 vide complain no SB/2022/10/MP/491458 service centre have responded that it will be attained 02 days. However no one have visited us till now. If stove is having general issues why it shouldn't be replaced. Kindly look into this matter as the cocktop is under warranty for 05 years. While selling it was promised that you needn't to have tension because it has warranty for 05 years I have original bill and invoice with me.