| Address: | Flat No. H -1304 Marina Enclave. 13th. Floor, Jankalyan Nagar, Malad (West), 400095 |
I made a service contract of my glen chimney and hob with your franchise company m/s global export service for 3 years w. E. F 23.12.2018 (Copy of the invoice attached herewith). But i regret to mention that their service is awfully disgusting. They never come for servicing in time and even they don't bother to respond when they are contacted. Everytime i have to make several calls to many person including mr. Rahul/dilip goswami and even they are not sincere enough to respond to the customer. Their only moto is to take money from the customers and not interested to provide service. I am really fade up with your franchisee even i have paid rs 10500/- in advance to them.
Under the circumstances i am compelled to raise the complaint with you since ultimately your esteemed company is earning the bad name. I therefore request you to pull up your franchisee m/s global export service and advise them to render the proper and timely service as per the terms and condition of the contract. If they are unable to provide timely service then let my money be refunded please. Hope to get a positive response from your end.
Bisweswar chakrabartty.
Email id. - [protected]@hotmail.com
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