Glen — Scratches on Three burner cook top glass

Address:

New Delhi, Delhi

Dear Sir, We had bought Glen 3 burner stove with a trust company has in the market but when I un packed the box I found there is Two scratch mark on the glass top & I got a shocked.I am cursing the moment in which I had opted to buy the product. When I tried to contact area Sales executive & received a call he & she is saying it will cost me another 4000/- around it cannot change free of cost although the gas stove still a fresh peace as well. Just want to ask Glen then what is the difference between a local brand and a reputed brand? Why one should go for it? R N Chakraborty [protected]