Glen — unresponsive customer service

Radhaprabhash

Address:

Thiruvananthapuram, Kerala, 6955884

Iam living in trivandrum and i contacted glen customer service centre here in trivandrum. I have raised a complaint on friday. The complaint number is 23886. The lady who attended the call told me that the executive will come either on monday or tuesday but till today no one came for servicing and even no one informed to me if there is some delay..

Is this the way the customers are handled?. Iam facing the same issue each and every time. Is there any turn around time to resolve if a complaint is registered.

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Aug 03, 2017

Updated by Radhaprabhash am living in Trivandrum and I contacted Glen customer service centre here in Trivandrum. I have raised a complaint on Friday. The Complaint number is 23886. The lady who attended the call told me that the executive will come either on Monday or Tuesday but till today no one came for servicing and even no one informed to me if there is some delay..

Is this the way the customers are handled?. Iam facing the same issue each and every time. Is there any turn around time to resolve if a complaint is registered.