Gmr Delhi Airport — Improper service

Address:	New Delhi, Delhi
Website:	gmr website

I had early morning flight from delhi to hyderabad by indigo pnr no o7emus on — 510 dep. Since have to travel from muzzafer nagar to reach airport, i emailed the facilities available at airport and also mentioned in the email that there phone number mentioned on the gmr web site is not functioning. However till he date of my journey there reply was not there inspite of more than 24 hrs. Upon reaching the airport at 1700 hrs of 10-5-16, i looked out for the dormitory (Since it is economical) for my surprise there is no such facility at 1d terminal at all i do not know about international terminal, i seated at ticketing area and there is no provision of drinking water, and ticketing area is with very less ac. Further more the wash rooms were very stinky and not upto the mark. My only question is what for these people charging udf from us when they are not providing minimal facilities to pasengers like water and they wanted us to use plaza lounge whcih is quite expensive. This realy wooried me and when contacted the available staff. He was relcutant to reply and he advised that only passenger coming inside terminal will be helped. I did not understand why the dormitory not provided for the passengers who had to travel next day like me.. Please take some action