GoAir Complaints & Reviews

Customer care really dont care about the person who call them they did not pick the phone call i really tried more the hundred times but every time what i see is disappointment and even they cancel the flight more than two times i really hope that my full refund get back...

My flight was cancelled and i was told that i will receive my refund within 7 working days. but till date i have not received any amount, pls check and confirm the same....

I work as expat pilot at goair last october2019 and was terminate on 2020. but they send email for final settlement and waited more than a yea, until now they did not answered my emails. how to resolved this? may infor.atuin below:

capt. james surla paz
mobile: [protected]
email: [protected]@ gmail.com...

I booked ticket your airlines muscut to Mumbai and Mumbai to muscut with pnr no T98VXZ and S9CEQJ but due to pandemic it will cancel but still my refund is not received please refund it and give clarifycation ....

Ma'am/Dear Sir,

I have booked GoAIR flight for Kolkata to Lucknow (PNR: B8MNNW, with layover at New Delhi) scheduled on 17.06.2021 and for onward journey from Lucknow to Ranchi (PNR: VEBZWK, with layover at New Delhi) scheduled on 19.06.2021. GoAir has informed me on 16.06.2021 that my flight from Kol to Lucknow (on 17.06.21) has been cancelled. When contacted, they told that the refund for this can be processed but for Lucknow...

I harjot Singh have cancelled the flight ticket for PNR - T37L4L and not received my payment yet.

I hereby request you to refund my amount as soon as possible....

Hi,

I have not received my refund yet for the flight PNR :KEJ43E (Flight cancelled by the airline).The customer care phone is always busy for 10-15 minute.I got fed up by the the goair response regarding this.No time and money value for the customer.Very very irritating.

Please take action to resolve the issue.

With regards
Ashok Kumar Sihag
[protected]...

I have received email from refund team that refund has been processed for PNR HC5S4K, but still not received. It is almost 2 months now....

I had booked ticket of GoAir on 12th May. On 14th may, they called me, and said. Your ticket has been cancelled due to weather. I said, it's okay, when will i get my refund, they said after 7 to 10 days, you will get your refund. It's been 1 month, I still not get any refund.
I tried many calls to customer care. They don't reply....

PNR : TDDLYN
Flight : G8 - 345

My flight for 7th June from Kochi to Delhi was cancelled without any prior notice from the airline . I realised that the flight got cancelled only while trying to do the web check-in . They only sent an email about cancellation on 7th June, ie, on the exact Date of Travel (screenshot of the email is attached).
They only provided an option to change the booking to a later date.br...

On 2nd of June I booked a ticket from Bangalore to Chandigarh via Ahemadabad for 8th June. But on 7th of June I got a message from Goair that my flight has been cancel and I updated my refund status in my agent app make my trip. And till date accept of processing I don't see anything. The cancellation was not my mistake and I already suffered after the flight cancellation, so it's better to get back my refund as soon as possible. I humbly...

I planned a trip a long time back to Leh. My flight was on 9th June by G8 221and PNR was Y63RJF. I received an SMS at 8 20 pm on 8th June that the flight will be leaving Delhi as scheduled. So I told MakeMyTrip to cancel the flight as my booking for a stay in Leh was canceled. But the flight was canceled later. I think this was done such that the airlines can charge the cancelation fee; Knowing fully well the flight would not operate to send...

I have booked in go air 2 years ago but cancelled due to covid situation but I still haven't received my payment . My PNR number is SBU6JA.
Please take an immediate action....

Sir,

I had booked flight for 24, March, 2020 on 18, March, 2020 for 10:00 a.m departure from Kolkata to Mizoram. But the Airline had cancelled the flight on 23, March, 2020 citing full refund of money. But till this date, there are no news or no reply to emails. Can you please help me on hoe to contact them?

detail of flight
GoAir: G8- 297
Kolkata, CCU to Lengpui, Aizawl
departure date:...

Dear sir/ma'am,
I was traveling from Patna to Goa vide go air PNR KBUKQA on 24 May 21. I've booked the ticket through udchalo. I had got a call from airline on 23 May 21 saying that your flight has been cancelled and full amount of refunded will be processed, but refund has not been processed till date to udchalo.

2. In view of the above it is requested that refund is to be processed to udchalo at the earliest, so that...

Am very sorry to say that I made a big mistake in booking a ticket on your airline.
I booked a ticket on your airline, following are the details, the said flight was cancelled and I did not receive a message from your good office. The cancellation was intimated only on the website and not to me. Am an international passenger don't know what to do. There is no option given on the flight status. Am residing in an island, without...

My flight got cancelled by agent which was from Hyderabad to Delhi on 7th June. Because of that I missed my next flight from Delhi to Bhutan which is really disappointed and very bad experience I ever face due to this GoAir .
So I already put for refund of my full amount but it showing I will get by next July 2-7 which is very late as ticket was not cancelled my me .
Therefore please do my refund as soon as possible within this...

Did my booking on 31/5/2021, for a return ticket from ixc to bom neither for 5 pm flight, they reschedule the flight to same date but at 11.30am without any intimation further they postponed to 9 june and further to 10 th june....

Flights canceled by airlines but didnt inform the passengers. Pnr Q63Z9C and U9TW8G . Booked through easemy trip they also did not inform . Came to know about cancellation at the time of webcheckin. Now they are telling that refund will be given in30 days . Whats my fault regarding cancellation. I need immediate refund . Please help...

I have booked a flight on 3rd of June 2021 for 7th of June with Go Air from Jammu to Bengaluru with PNR no. UY98WW on a third party portal named IXIGO. The airline cancelled the flight and I asked them to reschedule it to 8th of June 2021. Today again I got a mail and call from GO Air mentioning that the flight on 8th of June 2021 is cancelled due to operational issues. I had to travel to Bengaluru on urgent basis and airline cancelled my...