GoAir Complaints & Reviews

I booked two ticket from mumbai to nagpur for 9th june 2020, with pnr no. J6sy7m.
The flight got cancelled. I rescheduled the journey date for 11th june 2020. Again the flight got cancelled.

I requested for refund and they provided me service request no. G[protected].

I am still waiting for the money to be credited in my bank account....

Hi,

I have booked pune to nagpur flight on 8 june 2020 for a date 14 june. Goair has cancelled this flight from their end on 10 june 2020 without informing us. As per their policy, they should refund this amount or give us rescheduling option, but they didn't give me either option, now i want my refund back. I wrote the mails, call them, tweeted a lot, none response came from goair yet. Please help me!...

Respected sir,

In march first week my parents and our relatives total 14 pax
Group was gone for pilgrimage to kolkata by train.

In return have booked flight for them only for to take experience of flight journey.

Below pnr for go air my parents and other relatives suppose to travel on 18 march 2020 from kolkata to ahmedabad

Z7u8vp, g4zz5f

On 17 march 2020...

Hi,
GoAir canclled their flight G8283 stating reason of some unavoidable issues due to ongoing pendemic.

The flight schedule was: 12th June 2020 at 7.25AM
From Pune to Nagpur (non-stop)
Please find the attached ticket.

Even though they cancelled the flight, they have not Processed my refund.

I have tried communicating with them on all the customer service number shared...

My flight was of 1st july 2020 but got cancelled on 29th june 2020 and they didnt even informed me about cancellation. I get to know when i was going to check by visiting www.goair.in or call go air helpline number to modify or cancel my booking at no extra fee. I have been trying to call right from the time i saw that my flight is cancelled on their web portal, but they keep me waiting and waiting until i cut the call out of frustration....

I booked flight ticket for blr to pat in go air on 4th of june 2020. Travel date 13th june 2020. Pnr c78j3j, fare 9562/-. Goair cancelled my flight on 12th june night. I asked for refund as the flight is cancelled by goair but goair is not responding. I tried calling customer care number but no one is responding. Sent multiple messages on twitter but without any luck.

Please help to refund my money....

I have booked the return Airtickets from Abudhabi (Abudhabi – Mumbai Abudhabi ) for myself and my family. Ticket details are as follows.

PNR – LCDNYN
Departure from Abudhabi – 8 Jul 2020 Flight G86
Return to Abudhabi – 15 Aug 2020 Flight G85

PNR – F394TY
Departure from Abudhabi – 8 Jul 2020 Flight G86
Return to Abudhabi – 15 Aug 2020 Flight G85

I got...

My name -Becharam Dutta, Mail id-some.[protected]@gmail.com, con.no-[protected]
I have booked my flight to hyderabad to kolkata with pnr no-Y4LGFI Automatically cancelled for covid-19 in the month of MARCH .Without any prior information go air has cancelled this flight and not able to arrange any alterternative flight with in june & also not able to reschedule it.With this horrible condition I have travelled to kolkata with family by personal...

My name -Soumen De, Mail [protected]@gmail.com, con.no-[protected]
I have booked my flight to kolkata from hyderabad with pnr no-R37M8Y Automatically cancelled for covid-19 in the month of april.With the help of Go air customer care I have again reschedule it with additional cost in june 6.Without any prior information go air has cancelled this flight and not able to arrange any alterternative flight with in june & also not able...

My flight is booked for the date of[protected] but two days before on[protected] an SMS and email I received from GO AIR that PNR U5M19S from BOM to LKO has been cancelled.This change is due to issues beyond our control.
Hence, It is requested that please refund my amount of Rs 4257/- in my bank account as soon as possible as I already informed to the ease my trip but i didn't receive Satisfactory answer and makes me disappointed and...

Hi,
This is Arindam Mitra
I booked one ticket from Bangalore to Kolkata on 26 June 2020 and cancelled the ticket on very next day (on 27th June).
GoAir told me it I will get the refund within 7 days but unfortunately I didn't get refund within 7 days.. I called their Customer care after 7 days they are telling they have initiated but they don't know when I will get it..
I am requesting the refund ASAP. I also...

I have booked 1 ticket from pune to nagpur. I got a message that flight has been cancelled and to contact customer care for alternate flight or refund. I have called them and they said that they will be refunding my balance within 2 business days but still i have not received any payment from them. I have tried calling support no one picked it up and dropped several mails to them regarding refund but none responded by go air. Only in response...

Hi,

My goair flight g8 -283 of 3rd june with pnr no g6kcvp (Pune nagpur) has been cancelled by the goair, i got the email just 16 hrs before flight departure. This act was really frustrating and unprofessional. I had done my all preparation.
I have been trying to call both no last one month, but both no are not reachable.
Even they haven't replied on email as well. Money has been stuck and i am not sure they...

Flight has been cancelled by go air and i didn't get full refund or credit shell of pnr in my account.

Also, goair is not providing proper information to their customer. I have dropped 6-7 mails to
[protected]@goair.in but no response from them. Also, i have tried customer care but no one responded.

Please find below last message which i received from goair but i haven't found any pnr balance or refund.br...

I booked a flight ticket with goair airlines for 2nd of july. They cancelled the flight (G8-231) hours before flying.
They are not even providing us refunds.
We have to plead them for our own money.
I just don't understand, why the heck i have to plead for my own money.
Just because i have paid for services, which you haven't provided, my money is yours. Goair has got no right to lein on my money.
Goair...

Pnr h9mr8d

1 june 2020 flt cancelled. Reschedulement not facilitated on the airline website.
Nor pnr credit is available
Nor any refund is received or being processed
No. Of emails to goair including their nodal officer and appellate authority unanswered
I wish to reschedule my booking to second week of july.
What to do...

Civil aviation ministry has advised airlines to refund ticket costs to the consumer for cancelled air travel on account of corona virus and lockdown announcement by the government. However, goair are refusing refund.
Goair cancelled their flight g8-120, for which i had booked a ticket. I had been contacting them by email and through their call center, until 17th may, but they had not even bothered to inform me about their flight cancellation,...

Refund of payment against go air booking reference: q4dlri for round trip from kolkata & hyderabad on 20.03.2020 & 30.03.2020 pending since last 4 months

Cancellation receipt issued by goair is enclosed which is self explanatory.

Refund is pending from goair since last 4 months.

Please inform payment details immediately.

Regards,
Atish pal...

I have booked my flight of go air through go ibibo on 26thjune (26/6/20) from bangalore to varanasi on 1st july (1/7/20) and my flight got cancelled, my pnr is ybu26a, so i want my refunds get to be reimbursed to my account...

I have booked 3 tickets on different dates with go air airline, airline cancelled all my flights and now forcing me to reschedule fight on other date, i sent many emails to airline but no response from there side.

As the flight is cancelled by goair not by customer they should return money back to me as per government rule

Please find the detailed information for each flight

Pnr number : t4ge5v...