GoAir Complaints & Reviews

Recently I boarded goair flight from ahmedabad, and in flight my laptop bag got all wet due to some mistake by cabin crew who forced me to keep my bag in the overhead luggage area despite saying that I need it down. And that I'll keep it below seat area. They kept it above and it all got wet and my laptop is also damaged and my important documents also got damaged. My bag was all wet. I am a doctor and this experience and the poor service...

Since February 2021 I have not got the refund of my Airticket PNR: MYGYRT as yet which was due to the last minute flight time changes from the airline end and they promised that full refund shall be given for the same. Accordingly I booked another flight for the same date. Mr. Nilesh /Ms Anitha was in constant touch and promised a full refund as well as it was confirmed by your GoAir staff at Mangalore Airport. several emails / whatsapp /...

I booked two ticket from Varanasi to cochin last November 2020. the flight got cancelled itself and it was informed just the day of travel only and after cancelling the tickets I requested for refund and till now I haven't received my cash back/ refund EVEN AFTER REPEATED ENQUIRIES and calls goair people doesn't have a responsibility to refund the cash. here also I'm adding my FLIGHT NO: G8-404 ON 5TH NOVEMBER. PNR I55R3C.

THE...

Namaskar Sir,
Meri Ajki Dopahar ki Flight Thi Pnr No. T4PR5V varansi se ahmedabad via delhi 14: 10 baje ki
vo aap logone subah 8:30 baje ki kardi. me kaise pahuchunga
ya to muje ticket do ta mere pure paise refund de do....

Go air change direct flight from Goa to Hyd without informing and they are not helping either. I want to get direct flight for same date from them or any other airline with +- 2 hrs so i can reach home on time.
But instead of helping they are disconnecting the calls...

Sir/Madam

I Janak Bhandari was travelling from Lko to Delhi by Air India 432 vide PNR JQV8S and Delhi to SXR by go air G8-169 vide PNR FG5FPB on 01Sep 21.

Due to following reasons the Delhi to SXR go air G8-169 has been missing:-

1. AI-432 Lko to Delhi has been delayed 36 min.

2. Due to non availability of bus and due to raining at Delhi the bus delayed to conveyed at T-3 exit point....

I, Rejimon Kuriakose, have booked a ticket from Ranchi to Cochin on 31/07/2021 through easemytrip.com, My Booking ID EMT85273815 and PNR No is. WEGI9H. In last moment, flight was cancelled by your representative and conformed. A refund of Rs. 8208/-. initated as per Go air airline mail dated 14-08-21 to my mail ID [protected]@modiprojects.com.

But sorry to say that I can’t get any refund till now.

Pl arrange to...

----Original Message-----
From: Admin GoAir
Sent: 02 September 2021 15:33
To: D B Thakur (डी बी ठाकुर)
Subject: Acknowledgement

CAUTION: External Email. Do not click links or open attachment unless you trust the Sender and know the Content is safe. Report suspicious mails to "[protected]@gail.co.in".

Dear Customer,

We thank you for reaching out to us...

I booked 2 tickets Goair for travelling to cochin from Varanasi on 5th November 2020(PNR: I55R3C) and Goair didn't gave us confirmation that the flight cancelled and I called customer service there op[previous day and got information that it got cancelled and we requested for refund. and till now after repeated calling and messaging I haven't received my refund. it's been an year. they wont give us any information prior. very bad experience...

Hi Team, may i know the excess baggage charges for domestic sector....

Hi Team, what are the excess baggage charges for domestic sector....

First time i booked your tickets and this is what happened.
I had booked ticket from Sharjah to mumbai for 30 August 2021.
On 25 august 5 pm The airlines pre-booked my flight for 28 August 2021 departure at 5:30am without my consent without proper email or call to confirm.
Whereas i had a PCR test appointment on 28 august 2021 at 3 pm.(After flight dep.)
How can someone travel without a PCR first of all.
And...

22aug 21
Flight no: G8 1508
reference : Vg7ure
Because I hit the passport number after me on the visa
I have traveled many times on that visa
Go Air has flown the same flight

After checking in, check Out
Flight Fair did not refund me...

Sir I had booked myself & wife for a round trip Pune to Jammu on 16-17 Nov21 and return on 19 Nov21. I now believe that G8 176 scheduled to depart from PNQ to DEL at 2225 on 16 Nov21 will not be able to operate due to airport restrictions on operations only from 0800 to 2000 because of runway repair. This is being covered in national newspapers repeatedly including Times of India today. I have raised this issue with Go First through MMT but...

Dear Go first,

I had prior 20 days booking for My wife and 2 children (one infant) for flight no. G8-303 on 18th August 2021 @ 18:40 from BOM to MAA ... Which got later on rescheduled 2 days before (Dear GO FIRST Flyer! We would like to inform you that your PNR Q63U9C on G8 305 on 18Aug'21 from BOM to MAA is scheduled to depart BOM at 05:50 and arrive MAA at 07:40.)

Unfortunately on 17th Aug eve at 20:20 received...

I had to book a ticket from Delhi to patna by tye name of Ankita pushp. And by mistake i booked from patna to delhi.
Its been 30 min of booking that i am talking to shruti from goair customer care. But no help at the end . Kindly dont book any ticket with go air. I have never experienved such misbehave from any airlines earlier.

Contact-[protected]
Regards
Akhilesh kr Sharma
(Husband of ankita pushp)...

My Mother was supposed to travel from Mumbai to Lucknow on the 12th of june. The airlines cancelled the flight in which she was supposed to travel and gave us an option to either take another flight or get a full refund.
We requested for a full refund on 11th June by calling the customer care around 4:45 pm.
due to some mismanagement from their end they did not cancel our flight and the next day we received a call that we were...

Dear Sir,

go air booking PNR # V65I4C
Date of booking : 25/02/2020
reversal amount : 1343.55

I have book a Air Ticket by using my credit card on 25/02/2020. due to pendamic goair has cancelled my booking. and they inciated the transection to same mode of payment. but i have cancelled the my credit card erliear, and i have requested to goair transfer the amount in my personal account.but they have...

I was supposed to travel today I.e. 14th August from Srinagar to Doha via Bombay. When I reached airport for boarding pass, I was told that my flight is canceled.
G8 386 srinagar to Mumbai
G8 1571 Mumbai to Doha
My PNR Number = C84JFJ
I was surprised to hear this at last moment. I was not informed about cancelation neither by phone nor by email. I have booked Qurantine Package worth 1.5 lac for 10 days based on...

Dear sir,
I book two tickets Del to Kannur 4/7/2021 and other ticket Del to Lko 2/8/2021 with any information airlines cancelled the flight i write many mail but no response airlines self cancelled flight and looting customer to refund.

PNR NO. : R9MW8G (Annena Thomas)
PNR No. : A3B33V ( Prashant Singh Atal)

Rajat Jain
[protected]...