Go Air — Claim Settlement for total damage of Checked-in Baggage

Address:

New Delhi, Delhi

Hello Sir, I have raised the complain at Delhi Airport itself for the same in order to claim the Checked-In Baggage Damage which causes loss to me approx 40k because of Mishandling of Baggage by the Goair Airlines. I was carrying high quality liquor of 3 Bottles which airlined asked me to put as a part checked-in baggage in Goa and while hard baggage handling it got broke and destroy everything on my bag, I had filed the complain to the airlines and took the complain letter from goair at Delhi Airport as well for the damaged checked-in baggage. They have investigated and provided the letter for the same and given commitment to get it settled within 2 days but Since then no response from your end.. This is a direct case of which I can put for passenger ignorance due to Airline Baggage Mishandling. Note : I have attached the Complain No. with letter of Settlement request which GoAir Airline Authority had given on 28th September 2014. Service request number is G[protected].[ Which they had given me while filing this issue to go Air Customer care] Flight Details: [protected] Flight PNR : IFQXCE Airline : GoAir (G8-285) Departure : Sun, 28 Sep 18:35 ( GOA) Arrival : Sun, 28 Sep 21:05 (New Delhi, Terminal T-1D) Passenger : Mr Ashutosh Kumar Ticket Number : IFQXCE-1 Complain No. : Attached Complain Reference No. Which they had given at Delhi Airport : DEL/A081 Please resolve my concern and compensate the loss incurred of Approx INR 40 K within your settlement stipulated time.. Looking forward for your Settlement Commitment as soon as possible.. Thanks, Ashutosh Kumar ashutosh.[protected]@sbi.co.in [protected] & [protected] & [protected]