[Resolved] Go Air — complaint against loss of luggage in transit | |||
I was flying from srinagar to guwahati via delhi, flight no : G8/192 ( Srinagar to Delhi ) and G8/151 (new delhi to guwahati ) on 1st june 2014 . I have checked in 3 luggages at Srinagar airpot till guwahati . My PNR no. is W91Z5L but when i reached guwahati airport i didnt get my luggage and when i contected the GoAir staff they said they will be tracking the luggage and informing me withing half n hour, but now it has been more than 7 hours but they couldnt track it . They have taken the particulars from me more than 3 times but when i keep asking them wheather they have tracked my luggage or not they couldnt say anything and now they have switchoff their mobile number and no one is picking there landline number at guwahati airport . Please provide some information as soon as possible because there are many valuables in my luggage without which i am facing problem . And my carrier bag tag numbers are 0284G8607593, 0284G8607594 and 0284G8607595 . Customer detail : Name - Maapriya Brahma Flight No : Srinagar to New Delhi : G8/192 ( pnr - W91Z5L ) New Delhi to Guwahati : G8/151 ( pnr - W91Z5L ) email : [protected]@yahoo.com, mobile no : [protected], [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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I had given one checkin luggage of one with tag numbers - 0284G8888320 and 0284G8888319.
I have already complained the staff at the Ahmedabad airport on the same day but to no avail the same has yet not been reverted from your team. Its a point of high distress that the airlines has no response for the same and no value of customers.
I need a solution to the same asap. Attached the photos of my open baggage received at the arrival terminal.
Customer detail : Name - Abhishek Jha.
email : [protected]@gmail.com, mobile no : [protected]