| Address: C/O, BRITANIA INDUSTRIES LIMITED, A-33, LAWRENCE ROAD INDUSTRIAL AREA, NEW DELHI DL IN 110035.. 4th Floor, Kaledonia Building, Sambhaji Nagar, Opp. Dm |
| Website: gofirstcirp.com |
Dear Sir/Madam,
I am writing to formally seek your intervention regarding the long-pending refund for airline tickets canceled by Go First. Despite multiple follow-ups with both Go First and Makemytrip, the refund has not been processed, even after more than 18 months.
Details of the Bookings:
Date of Booking:4th March, 2023
Booking Platform: Makemytrip
Outbound Journey (Mumbai to Bangalore), Detail of Flight - Go First -G8 317
Date of travel Booking Id Amount PNR Travelers/Passengers
27th June 2023 NF7W3P3ZVR45DEH5OE7979 INR 9168 BC95XA Narendra Agrawal
Anita Narendra Agrawal
Bhavesh K Gala
27th June 2023 NF2I4ZZ346GF5SGZWM6003 Rs. 5813 C3R7HY Dipti B Gala
Vivaan Narendra Agrawal
27th June 2023 NF22C49JQPF2QEJL8S2973 Rs. 2867.5 S6VG8C KANISHK B GALA
Total Rs.17848.5
Return Journey (Bangalore to Mumbai), Detail of Flight - Go First -G8 399
Date of travel Booking Id Amount PNR Travelers/Passengers
2nd July 2023 NF7W3P3ZVR45DEH5OE7979 Rs. 9168 BC95XA Narendra Agrawal
Anita Narendra Agrawal
Bhavesh K Gala
2nd July 2023 NF2I4ZZ346GF5SGZWM6003 Rs. 5813 C3R7HY Dipti B Gala
Vivaan Narendra Agrawal
2nd July 2023 NF22C49JQPF2QEJL8S2973 Rs. 2867.5 VD67WQ KANISHK B GALA
Total Rs. Rs.17848.5
These flights were canceled by Go First due to operational reasons, yet the refund remains unprocessed. Despite persistent follow-ups with Makemytrip, the only response received cites operational delays, with no clear timeline for resolution. A screenshot of their latest reply is attached for your reference.
Given the significant delay and financial impact, I request the Ministry’s immediate intervention to expedite the refund process. Your assistance in ensuring timely redressal of this matter would be greatly appreciated.
I look forward to your prompt response and resolution.
Best regards,
Anita Agrawal
[protected]
Was this information helpful?
Post your Comment