GoAir — betrayal experience with go air flight

Address:Kakkanattill, Thiruvalla, kerla, Pathanamthitta, Kerala, 689603

On july 10 the 2019 go air g8 702 kochi - jaipur.
1:20pm was the last check in time, i (With 5 members) approached with check in staff at 1:10pm. Infact i reached there and reported at the correct time, they told the time is over & postpond the journey for tomorrow by adding 3250 rs extra per person. I agreed with thier explanations and came tomorrow 2 hours earlier than the exact check in time. When they start to do check in progress they understood that their is technical issues but they didn't told. That means yesterday's problem was also do to this same issue but they hide it and they didn't checked it again infact we reached at correct time. Our problem was solved by another staff. This shows the irresponsibility, dishonest and disloyalty of the staffs. We had given a complaint to airport manager. But from their side there s no response till now.
If i didn't get any response or actions from their side i will move on this complaint to social media
Email:[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information