GoAir — cancellation of flight 26th july 2017

Our flight was precooked for 26th july 2017 for 1 pm from cochin to mumbai. We started from them kary at 6am to catch the flight. At 9.30 am we got s regret call mentioning that the flight has been cancelled. We kept on calling customer care but nobody was responding. We kept on trying from 2 different numbers. Finally after a wait of 1 hour, we connected with one customer executive but she disconnected the call in between. We tried again and after 20 minutes we got connected. We were given 2 options. Rebook or refund. I asked them to rebook the immediate next flight but she said there are no flight from cochin to mumbai today. She can reaccomodate us tomorrow for the same flight. After rebooking when i went to make my trip, to my surprise there was a flight at 7.30pm on the same day. I was misguided n given wrong information. After getting this information we kept on calling to the customer service but our call never got connected. We had bear extra expenses of rs.5000 for 2 rooms and food for an extra day and our cab also left us n we had to face lot of inconvenience and on the top of that we lost business because of not attending an important scheduled meeting in mumbai. This wrong information by customer service has caused us lot of expenses. Who will hear these expenses. Why are there no incentive for inconvenience caused to the customer. How can they cancel the flight at the last moment n give wrong information later. We would like our reimbursement of expenses.