GoAir — Cancelled ticket refund amount still awaited.

Address:

403604

Good day,

Self with family had booked ex-mumbai-leh tour through cox & kings from 04/05/2017-11/05/2017. Our return flight from leh-delhi-mumbai g8-204/338 departure leh 08:35- arrival 12:50 mumbai was rescheduled to g8-194/446 departure leh:1030hrs arrival mumbai 21:40 hrs without informing the passengers.

Due to reschedule of flight i was missing my on-wards journey to goa by train whose schedule departure from mumbai was 18:58 hrs 11/05/2017. Self had to cancel my flight from delhi-mumbai by go-air and made my own arrangement to reach goa with a note taken from go-air help desk for refund of my delhi-mumbai air fare, please find attached scan copy of same.

The refund amount is still awaited, amount was promised to reimburse within a week. Kindly do the needful and reimburse the refund amount as soon as possible.

Thanks
Vijay mohite
Dhanyata faldesai
Arnav mohite
Vihaan mohite.