[Resolved]  GoAir — cheating with all the passengers

Address:	Thane, Maharashtra, 400615
Website:	www.goair.in

I had 2 booked ticket (9 passengers) for 23 june 2018 from delhi to mumbai from yatra.com. Due to some unavoidable circumstances, i had to cancel my tour. Hence, i have to cancel the tickets too. While checking for cancellation charge, i am shocked. I am not gonna refund any of the amount. Total cost of the tickets was 21, 205 rs and if i cancel the tickets, i will not get a single penny back.
Firstly, i had contacted yatra via online chat. They were only telling me the cancellation rules. Sharing the details of cancellation charges but not willing ti help me to save my money. Yatra is charging 400 rs per passenger for cancellation and goair is charging 1750 rs per person, plus they are having some taxes on it. After all these, i am getting 0 (Zero) rupees as refund. Yatra.com has only telling me the same thing again and again. I had told them you can't take all my money, even if i am not travelling. They said that nothing can be done from their end, i can check with goair.

I had contacted goair as well. They are too telling me the same thing. As per policy, cancellation charges — bla bla bla...

These companies are nothing to do with the passengers emotions. We all works hard, day and night and companies like these are fooling us, cheating with us, robbing us by making # policies and rules.

I belongs to middle class family and can't afford to lose such big amount.

Requesting you to look after my case (So many other citizens may have faced this) and help me to get my money refund with minimum cancellation charges.