GoAir — flight ticket cancelled / rebooking as per covid norms

I booked a flight ticket from delhi to varanasi for date 12 jun 2020, however, the flight was cancelled for unknown reason. Now i am trying to book another ticket from varanasi to delhi, using the option of pnr credit, but the system is saying 'no account found or balance'.

Pnr - q7dp9m
Email - [protected]@gmail.com
+1 photos
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information