GoAir — frequent cancellation of flights

Address:600032

Multiple cancellations of goair flights!!

My onward journey was with goair and inward with spicejet. Goair canceled the flight and i had to call in and request for a refund.

They couldn't offer any other alternate flight for the same price nor another option. So, i had to cancel my return with spicejet for which i was not eligible for a refund.

The same happened my april 26, 29 flights with goair, but luckily both were booked with goair. I had to call in and request a refund for both.

If such crappy service is offered by airlines, there should be a rule that they should compensate for the return/onward journey with another airline. Customer anyway has to bear with the inconveniences and the monetary loss, when the obnoxious airline like goair escapes with money (If not called for a refund by customer).

'i was asked to mail to '[protected]@goair.in' and there is no reply to the 4 emails that i have sent!!

Goair is the first airline that i have come across with such unreliable and worst service.
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1927
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information