GoAir — goair airline - refund issue of lockdown | |
Pnr no.: z9etkj, goair g8-802 flight was booked for Ahmedabad — bangalore for 3rd may 2020 through happyeasygo. Because of lock down all flights were cancelled according to government norms and for that i didn't get any mail or text message communication from goair. When i called up to goair they told they have already cancelled this flight. Now i am not planning to travel in this year so asked happyeasygo to release my payment for goair flight booking so happyeasygo told that goair has rescheduled my flight to 13 december 2020 which i never rebooked/rescheduled at all. And goair never asked or informed or notified to me that they have rescheduled to 13 december 2020. Now from goair i am not getting any response about this matter, tried mailing them with below mail id [protected]@goair.in i am not getting any response and same situation with customer care number also. My money is stuck because goair didn't cancel my flight and rescheduled without my concern. So happyeasygo is also not taking any responsibility and telling me to contact goair. Solution : full refund for this pnr no.:z9etkj at the earliest without any other hassle from goair or happyeasygo. Was this information helpful? | |
GoAir customer support has been notified about the posted complaint. | |
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