GoAir — misbehavior and missing my flight due to your miscommunication

Address:

28/3/1 A. Nb labe kolkata, Kolkata, West Bengal, 700026

Respected concerned person,
This is to inform you that. Today 11th November 2019 I had a flight at 5:45 AM from Kolkata to Ahmedabad . I have reached the Airport on time, Prior two hours. I have checked in my luggage and was standing in the security check. For my boarding. There were your attendance who was announcing for Jaipur fights. There was no announcement for Ahmedabad flight. I was waiting for a long while in the security check in. No one from the airline came and helped me to get out if the que. There were other passenger who was not letting me reached near my gate and people were boarding in for Jaipur and letting me to overtake them for checking in early. Even the fronds staff members were not aware of my flight being connected to Ahmedabad. All they knew were it was a jaipur flight. I asked the attendance about my flight and she misbehaved alone with another male attendance. Her name is Pampa mahanta. Your attendance was nonsense. Not cooperative at all. There was no where Ahmedabad flight mentioned. And in the flash board there was only Jaipur mentioned. I was completely harrassed. Without any help from your side. This is extremely unprofessional. I wasn't my full refund of my amount paid. If not don't compel me to give to consumer court. Attach file shows there was no mention of connection flight via jaipur. I believe after boarding. You have minimum duty to inform passenger, if he/ she is absent during boarding .
Regards
Eshani SenGupta
Ba.llb Student
Nirma University