GoAir — my ticket cancelled by airline but not refunded

Address:	House number 85A /56 KARNI NAGAR KUDI BHAGTASNI, Jodhpur, Rajasthan, 342001
Website:	www.Goair.com

Sir.. I book a ticket from yatra.com travel from srinagar to bombay as on 7/12/2019. But due to snow rain my flight cancelled by the airline.. As rule and policy airline refund all amount to customer if flight cancelled by the airline but in my case no any refund still given to me after 2 months.. I am tired to call go air customer but no any satisfied answer given by them... Please help... My ticket pnr number is zehepx... Kindly help me