GoAir — name correction on a domestic travel ticket | |||||
I booked a ticket using Goibibo on 2nd December for the travel date 5th May 2019. There are 5 people travelling together. There was a small mistake in a traveler's last name for which I contacted the Goair's and Goibibo's customer care but they refused to do so. I asked to cancel just 1 ticket so that I can rebook the ticket for the same date but they confirmed that I will not get any refund as the cancellation fee is of 3300 which is the actual cost of that ticket. The correction which is required is as follows. Passenger's name: Preeti Devi (As per ID proof) Mistakenly surname mentioned on the ticket is : Preeti Thakur Just Thakur needs to be replaced with Devi. Please take this matter up with them. Was this information helpful? | |||||
GoAir customer support has been notified about the posted complaint. | |||||
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