GoAir — no amendments was allowed in name for genuine customer and had to cancel ticket and got no refund

Address:Pune, Maharashtra, 400014

Hi,

To whom so ever this may concern ..

I am requesting for full refund for the ticket from GoAir since I have cancelled it because the name of the passenger was entered incorrectly by mistake. It was Jitender Nath but I entered Jitender Verma bu mistake. This is very improper to not keep any provision for correction of name for genuine customers and passenger has to pay for it.

I have cancelled above ticket which was made from Make my trip and I received just 1200 as refund. Please process my full refund of 3500 approx rs.

Its a request since we had to book same ticket again . It is unaffordable for us.

Booking done by : Samruddhi Thakre

[protected]

Regards
Was this information helpful?
No (0)
Yes (0)
GoAir customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    GoAir
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    1928
    Pending
    0
    Resolved
    179
    GoAir Phone
    +91 22 6741 0000 [Head Office]
    +91 92 2322 2111 [Customer Care]
    GoAir Address
    1st Floor, C-1, Wadia International Centre (WIC), Pandurang Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
    View all GoAir contact information