GoAir — Non refund of cancelled ticket after completion of 2.5 months

I am vikash kumar have booked 4 tickets in the name of 1. vikash kumar 2. sonam kumari 3. saharsh raj 4. punita devi vide PNR No- DY9PGS IN GO AIR flight no- G8-134 for 11.11.2016 from Patna to Delhi. since my wife Mrs. Sonam kumari was having 7.5 months preganacy, inspite of producing medical fitness certicate, the flight company people have not permitted to board in the flight. reason behind to sell the ticket in high price, due to high demand of ticket for returning people after celebration of chhat festival. since my mother is handicapped and my child are 5 year old, finally i decided to leave them in Patna hence 3 ticket were cancelled due to arrogant decision of Go Air flight company employee. only i had boarded the flight.

i have not received refund of cancelled ticket upto 20.11.2016 then i sent mail on 20.11.2016 however i have not received our refund. afterwards i used to call in call center of Go Air through mob no. [protected] almost 7-8 times and all executive i.e. ms. aayasa used to tell, you will get refund immediately. afterwards also i have not received the refund. afterward i sent mail through this id on 05.01.2017, 06.01.2017, 11.01.2017 & 21.01.2017 but no refund till date.

now i am fed up with the service of GO AIR, very worst response of company, so i am lodging complaint with you. please instruct the company to make my refund of cancelled ticket with fine immediately.

Vikash Kumar,
Mob No- [protected], [protected]
Email. [protected]@rediffmail.com