GoAir — Pnr 6V4PL7

Address:	Mumbai City, Maharashtra, 700017
Website:	www.goair.in

I made a student booking on the Go Air website for 16th July, 2017 ( from Kolkata to Ahmedabad ) and also paid extra for the seat of my choice, seat 4C ( aisle seat ).

My Go Air PNR : 6V4PL7

However I pre-poned my flight from the Go air site itself to 7th July. While changing my booking I called the go air customer care to ask if the new modified booking will still be a student booking and also if the seat I paid extra for will remain same, the customer care executive said it would remain the same and to go ahead with making the changes.

When I paid and got my fresh ticket, it got transferred into a regular economy booking and my selected seat wasn't the same, on calling your customer care executive they said that they cannot do anything about it. A student booking allows extra baggage allowance of 10 kg's.

I have made several complaints to go air, via mail and telephone but they haven't responded.

I request you to help me out Sir.