GoAir — Refund amount due Corona certificate

I had booked flight ticket Chennai to Port Blair Go Air flight on ixigo with booking ID: IF[protected] PNR CB2I6N. Total fare was Rs 16524 was charged by Airline (Go Air).

Unfortunately due to without Covid certificate airline not allowed to travel. I had canceled the ticket Airline not accepted request. Go Air had initiated the refund process . Go Air not refunding my amount Rs. 16524.

I requested Airline to please in this situation refund the amount back to my account.

Kindly Please refund my amount.