GoAir — Refund of Cancelled Flight Ticket

I (Name: Sujith Panackal Sasanka Panicker, Mob no:[protected] and Email ID: [protected]@gmail.com) booked an Air Ticket for 04th Dec 2020 to travel from Muscat(MCT) to Kochi (COK), Flight number G8-4023, Booking Ref: EMT76157495PNR: A8 YUCK. Due to the Covid 19 restriction, the flight has been canceled and I requested for 100% Refund request as per guidelines to You and the ticket agency "Easemy trip" also. But so far I didn't get my money back. I communicated with Easemy trip for the latest updates and they said me to wait and they are also waiting for your action on the same. This is more than 3 months past that I am waiting. Please do the needful to get my money back ASAP.