GoAir — request for travel certificate by charanjeet singh

Address:

Mumbai City, Maharashtra, 400055

Hi,
I have logged a request to get travel certificate for my travel fro New Delhi to Mumbai, dated 29.01.2018 for which I had lost my boarding pass.

Airline - GoAir
PNR No - Z936FG

Request was logged on 13.02.2018 at customer care helpline number, i.e. [protected] but complaint number was not provided by the officer there. I was informed that i will get my travel certificate within 48 hours of raising the complaint, whereas I am yet to receive the same even after 10 days of raising the complaint.

I need the travel certificate to get the travel claim reimbursed from the company & hence requesting you to please help in getting the same.

Thanks & Regards,
Charanjeet Singh.