GoAir — Sudden cancellation of flight. No proper support provided

Address:Mumbai City, Maharashtra, 400025
Website:www.goair.in

Hi there. I booked flight g8-121 from hyd to ccu (Duration is 2 hrs 10 minutes) 3 months prior for date 17th june, 2017 at ₹2500. 10 days before the flight schedule i received a message stating the flight has been cancelled please contact customer care.
They asked me to either take 2500 back or take a connecting flight of 17 hours duration.
At this point since i cannot afford to take any other airline as the minimum one way charge is ₹8000 i am going on a connecting flight provided by go air which will take 11 hours.
I am completely trapped by this airline.
When you try to cancel the ticket even for 1 minutes difference, they ask you to pay cancellation charge plus current flight rate

Now who would pay me ₹8000 to book a new flight where in i had booked the flight for ₹2500 prior to the schedule.

I am highly disappointed. Can someone please help me here..: (

Regards,
Nasim
+91 [protected]
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GoAir customer support has been notified about the posted complaint.
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I received a call immediately after raising the complaint. The person said he is the escalation Manager from GoAir.
He asked for my Adhar card details and confirmed which bank account I used for booking the flight .. Also got my Gmail otp associated..
Suddenly the call got disconnected and he is unreachable now.

The person was a fraud. Seriously I am completely pissed off now... Not sure where to seek help from !!!

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