GoAir — wrong ticket issued still won't change without additional fees

Website:

www.goair.in

While booking the ticket, the date of departure was chosen to be 29th but after the payment made, the final ticket comes to email with date of departure and flight time changed completely by 2 days and from Early morning to late night difference.

Being surprised, I informed Customer care within minutes. Customer care refused to accept the mistake and wanted to charge additional fees more than the ticket cost to reschedule. Told them it was not rescheduling request but error rectification.

Luckily had a screenshot of my Itinerary (never knew would need it but had it for personal reference) with date 29 and time as morning. The return remained unchanged.

Emailed within 30mins from the time receipt to Feedback team, Nodal Officers explaining it was not a human error or any mistake from my end. Gave all the justifications as below:

Why would I change my mind in 5 minutes of Ticket booking?
How come my screenshot of booking and Ticket after payment is different?
How come in wrong ticket the Airline remained the same?

If all the above are not explainable then why rescheduling fees?

They say they can change but will charge rescheduling fees as per policy. After 2 days of argument they want Cleartrip (online Booking agent) to pay for the change.

Cleartrip is a Ticket scheduling agent but confirmation of the Ticket or PNR is generated by Airline then why Cleartip and Why I should run around?

If I am not changing my mind and not even changing my plan then rescheduling fees is unjustified.

Finally they refuse to change without rescheduling fees.