[Resolved]  Godrej Appliances — 1.5 ton air conditioner

Address:

Thiruvananthapuram, Kerala, 695029

Last year was renovating my apartment. Saw advertisements regarding 5 star a/c of godrej. Believed it to be true. Energy efficient, modern technology and what not. I bought 4 units. 1.5 ton 5 star a/cs. At first the a/c was delivered and full money taken by the local distributer. Then came the istaller. Trivandrum one matrix people. Installed it bad! Improper installation made a/c not work from day one. Then after complaing cthey sent another person [ this time a real technitian, last time it was some makeshift guy as i was told later.]

Then started my ordeals. Every time the a/c gave new new problems, service was horrible, but i was busy so did not go to consumer court.

Before 1 year ended they wanted me to take their 4 year amc. Took that too for all 4 units.

The a/c still five problems and amc is not useful as they never respond to complaints on time.