[Resolved] Godrej Appliances — ac outdoor unit

Akshay Revankar

from Bengaluru, Karnataka

Address:	560050
Website:	www.godrejsmartcare.com

I had purchased an ac on 11/12/2017. Since it was winter during installation i hadn't used much in month march i stared using it and out door unit is making huge noise. I had raised a issue about this and a technician visited he fitted some screws which was success for 1-2 hr. Again the noise stared for which the complaint was raised, now senior tech visited gave some wood piece to out door unit which was success for 1-2 hr. Now if i raise complaint no one is responsive even for telephone call or for an email complaint. I even forwarded the mail "vivek. [protected]@godrejinds.com" who seems coo and useless guys who don't have courtesy to respond to a customer.

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Jun 30, 2018

Complaint marked as Resolved

Godrej Appliances customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Godrej Appliances Customer Care's response Dear Akshay,

We’re sorry about this. Kindly provide the complaint number & your mobile number so that we can resolve your issue on priority.

Regards,
Godrej Appliances Team.

Verified Support

May 28, 2018

Godrej Appliances Customer Care's response Dear Akshay,

We are still awaiting your details. Please share the same as it will help us resolve your issue at the earliest.

Regards,
Godrej Appliances Team.

Verified Support

May 30, 2018

Godrej Appliances Customer Care's response Dear Akshay,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Regards,
Godrej Appliances Team.