[Resolved] Godrej Appliances — Air conditioner fails! | |||||
I have complained regarding non function of Godrej Split AC on 19/5/2017 (Call No.J[protected]), on 20th a technician came and observes disfunction and without testing anything he predicts that the gas has to be refilled in order to regulate the AC, he filled gas despite of my saying that it needs to be checked by some instrument for the pressure and takes away 1200/- RS without giving any bill. I called him around 5 days and he said that he will come and he never came, on 27/5/2017 I filed another complaint of same issue(Call No.J[protected]), on 30th another technician came and observes the AC and said that your capacitor needs a replacement, and on 31st he replaced capacitor and checked the gas pressure which was more due to overfill by the technician who came on 20th may and he removes the overfilled gas. Certainly AC runs one day after it and again on 2nd june it was not working as in the past. I again filed complaint on 3/06/2017 call no.J[protected] and the technician came and said that by checking stabilizer that your stabilizer is not working properly it needs to be repair. I have taken it to shop and it was working well. After all this #### from past 13 - 14 days I'hv decided to call a GOOD SERVICE engineer on my own, he came and checked all the things very well and said 'The Voltage is not that sufficient in your line to regulate the AC, just ask Electricity Board Staff to fix it' and I was like what the #### did the godrej technicians were trying to do by filling the gas or changing the capacitors or questioning about the stabilizer. I have spent 1200 on first visit and 875 for the capacitors and other service charge on second visit of technicians. And there is no any such problem in AC !! Revert me back my money !! Worst service !! Registered Mobile No.: [protected] Was this information helpful? | |||||
Jul 25, 2017 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Jun 20, 2017 Godrej Appliances Customer Care's response Dear Nikhil, We regret the inconvenience caused to you. We have forwarded your details to the concerned team and they'll connect with you at the earliest. Regards, Godrej Appliances Team. Verified Support Jun 22, 2017 Godrej Appliances Customer Care's response Dear Nikhil, We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support. Regards, Godrej Appliances Team. | |||||
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