Godrej Appliances — almirah book more than 1 month back not delivered yet

Hi,
I booked a godrej almirah from godrej interio, mp nagar bhopal on 22 jun and i was told by the executive (Priyanka) that the almirah will be installed within 15 to 20 days. And today is 2nd august and still the delivery of the product has not been made. I booked the almirah for my parents who are really old and cannot visit the showroom frequently. The reason for paying the premium amount which godrej charges was the ease of installation because my parents stay in rewa and are soon going to shift to bhopal. This was communicated to the godrej executive several times and she made a promise to us that the almirah will be installed before 15th july.

We have called up and followed up with the godrej executive hundred times and yesterday[protected] only few of the parts were delivered which are not enough for the product to be installed. This is something which i dont expect from such a reputable company. Godrej was a name which i could trust on until now and that's i reason i chose it. But now i'll not ever buy anything from godrej. My old parents are being made to visit store multiple times. They cannot travel to bhopal from rewa every day and follow up with the executive. This has caused my old parents who are senior citizen of the country a lot of physical and metal pain.

Can somebody please help me out here and get my almirah delivered and installed by tomorrow as my parents will be available in bhopal till tomorrow.
Otherwise i want my money back immediately!!