[Resolved] Godrej Appliances — amc service | |||||
I got amc done a month back for my godrej refrigerator. Soon after that a technician came for service. He just inquired if refrigerator was working okay, and when we said yes, he said service was done! When i asked why he was not doing any checks or cleaning, etc., he said nothing was to be done. Does service for godrej mean just inquiring if product is working? If so, what is the need to visit? They can ask over phone and say service is done. Further, i have been writing to [protected]@godrej.com but the guys are not even acknowledging my mails. Why? Then why has godrej given an e mail id to consumers? Seems like a big fraud by godrej along with their agents. Was this information helpful? | |||||
Feb 21, 2019 Complaint marked as Resolved Godrej Appliances customer support has been notified about the posted complaint. Verified Support Jan 16, 2019 Godrej Appliances Customer Care's response Dear Dhruv, Allow me an opportunity to assist you with your concern. Kindly share your complaint & contact number so that I can address the same as soon as possible. Regards, Geet Verified Support Jan 18, 2019 Godrej Appliances Customer Care's response Dear Dhruv, I am still awaiting your details. Kindly provide the same so that I can have my team get in touch with you to resolve your issue. Regards, Geet | |||||
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+91 22 6796 5959
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
i have not paid any amount