Godrej Appliances Complaints & Reviews

My Godrej EON+ inverter is not working.
Actually, display doesn't show up

We would like to bring to your notice regarding my Godrej AC 1.5 Ton complain No. G[protected] placed on 02 and Aug and technician visit on 04rth Aug after repeated requests but till date complain not rectified as the AC is having gas leakage issue as detected by your technician.Mail and repeated complaints has been placed to Godrej call centre and respective mail ID but no action till date.

Thanking you

Siddhartha Talukdar
[protected]

My washing machine is damaged, I complained on August 5. I got a call from the technician on August 5. I sent the photo of the washing machine. I told you when will you come, I waited on August 6, he did not come, then I did it on Saturday But the technician's phone is not reaching, the technician's name is Shahab Ansari.

I have bought a godrej eon convertible refrigerator in Feb'21. Since I bought it there are issues. It's freezer doesn't makes ice but the lower portion has lot of ice which destroys freshness of vegetables and even I'm milk we find ice. I have made almost 7 complaints. Every time a mechanic or an engineer visit they do something and assure that it will be fine but nothing happens. They adjusted gasket, sensors, temperature, fan setting but it's becoming worser. It seems a total wastage of my hard earned money. Even when I contacted an area manager he said we will send a senior engineer or a trainer but no one has yet come. I believe they are just waiting for the warranty to be over. The last engineer assured that they will replace it on 2 occassions but no one does it. I believe I was mis sold the faulty product. Some of my complaint reference numbers are
D[protected], D[protected], D[protected], D[protected]. These complaints were closed from your end without being resolved. I feel I am being harrassed and penalized for buying your product. It may force me to complain it to consumer court if no resolution is provided. I want this fridge to be replaced with another model

Front load washing machine drum not working properly, not spinning properly, unusual sounds while spinning

Front load washing machine drum not moving properly . Smelly bad, sounds while spinning, not spinning properly, stuck drum when spin manualy

Fridge door is not closing properly and sweating outside,

I have raised too many complaints for service of my home air conditioners. But no callback from Godrej received or no executive have visited my home. I have raised my first complaint on 15th July. My whole family is suffering a lot due to heat. I have AMC for my ACs.
Registered mobile number - [protected]
Model number - GWC18TGZ3RWOT
Application number[protected]
Resolution needed - My air conditioners should be repaired asap.

Dear Sir/Maa'm

1. I bought Refrigerators on 05 Nov 2017. Now its not working (not
cooling), Your technicians visited and couldn't sort out this issue.He
needs cash memo and denied to carryout the services without cashmemo,
namely franchise contact person -MD. Salim Javed, Munger Bihar, 811201.
But i have loss my bill for warranty claim. Pls give me duplicate
bill. I bought the item from Hari Electronics, Gulzar Pokher, Munger,
Bihar, Pls mail me the duplicate bill for continue warranty process.
Prodcut Details are as follows :-

Model:-RD EDGEPRO 210 CT 3.2

PRODUCT CODE:[protected]SD01087,
SR NO.[protected]DR01462 (same photo enlosed as an attachment).
Purchase Month :-Nov 2017
Customer Name - Sajan Kumar saurav

2. Same query raised to Customer Service support to sort out the
issues of duplicate bill and status of warranty and Guarantee details
with refrence of prodcut serial number:[protected]DR01462, your call
center people neither the provide the proper solution nor the customer
service gave proper response rather enrolling customer to handle by
themselves. Being a reputed brand, we never expect such kind of poor
customer service.Its really pathetic..Request to sort out my issue at
the earliest.

3. In view of the above, It is requested that issue of duplcate bill
againt the prodcut serial number /Model:-RD EDGEPRO 210 CT 3.2, Prodcut
Code:[protected]SD01087,
SR NO.[protected]DR01462.

Regards,

Ranjeet Kumar

I am really fade up with the performance of a brand new Ac installed in my office chamber (Split AC, 2 ton inverter model). Within the warranty period, it broke down several times. We made several complaints and after the attending the same it was found that there was gas leakage from external unit as well as there was problem in sensing the circuit in the internal unit. Then they replaced the same circuit and repaired the gas leakage. Now after 1 week again the same problem of not cooling we find. It is really horrible experience to me after having a brand new AC from a branded company like Godrej. Now we request you to replace the AC immediately, as it is beyond of my patience of putting complaints again and again. I hope you understood my problem and get it replace as soon as possible, otherwise I have to resort a complaint to consumer court with this fact.

Mera ac cooling nai kar raha hai or customer care k toll free no.per baar baar shikayat krne per bhi technician nai aa raha ghar pe..

My godrej single door was not cooling 6 months back so i had registered a complaint with cust care no and technician had come and promted me to buy a stablizer for the fridge and i paid 5500 for the stablizer as well as service charges on 29/1/2021.. my fridge is stablizer free fridge so i had not purchased it before... but the technician used all marketing tools and forced me to buy a stablizer else my frisge will damage.. again today my fridge had stopped cooling and i logged a complaint and the technician said the compressor is not working and i need to pay 4990/- for the compressor...then what was the need for the stablizer?? And why r godrej compressors so bad in quality??

I would like to register and report a fraud/cheating on my compliant regarding the Godrej refrigerator servicing.
May I know the process or procedure.
I can share all the evidences that is required.

Godrej's service is very poor and slow. They are not able to resolve a very small problem and it took 8 days as of today and as per them it may take more 5-8 days.

If it is so then I will not recommend to others to go with them.

They have a good product selling power but they can't afford a good after sales service.

I have purchased Godrej Eon Regfrigerator on October 27, 2020. Within six months of the purchase I have to complain for service for refrigerator not working due to compressor issue. Technician came and installed new compressor and said no problem will occur from now. The very next day when i kept fresh vegetables it got fungus. Im sharing those picrures and im expecting replacement of the refrigerator or total cash back with immediate effect.

Water leakage from AC indore unit. Two days back I have registered the complaint and one of your exicutive came and did service and charged me 2800 Rs and they didn't gve me any bill.when I asked for bill they said i will receive the bill by SMS and still didn't receive any SMS. still the complaint is not solved. I have tried to reach the exicutive and the agency but they are not answering my call. Kindly look in to the matter and please do the needful. This is the very first time i am having an issue with Godrej service . Kindly advise the team to fix the water leakage as soon as possible and please arrange for the bill which I paid 2800 rupees. Also please register a complaint against the service agency and keep me posted the update.

We have purches Godrej refrigerator for Deepak Electronics And Furniture's, Near Apsara Talkies, Ganesh Chowk, Yavatmal 445001 (MH) Mob.: [protected], [protected] on dt. 19.06.2021 the Product refrigerator Number is Model No. 207B 23 RIO THF Jewel Wine, Serial No. RO1114 With Price 15900/- Cash on delivery when we receive product to our home it didnt start so we complaint to shop. But yet he didnt replacet it...

Machine was purchased on September 2020 which was replaced in November 2020 after chasing with your company for so many times.

Now the current problem is.. after turning the cold water tap, the water is not entering into the washing machine. The water is available from the tap and the cold water tap for the washer is turned on but till the water is not entering into the washing machine.
Raising this request 2nd time again (earlier raised on11th July), so expecting a proper reply at this time atleast.

I have purchased 3 ac as per attached bill and there had been about 10 breakdowns until now. I understand that this model is not good, no cooling at all . Very poor service and bad behaviour of your service head Lucknow Mr. Ramesh Singh. I have audio recordings to prove it.
Kindly arrange replacement or refund.

Sir, I have purchased Godrej washing machine in January 2021.
In this six months machine was not working properly. I have complained more than 6 times and get repaired too. But still problem is there.
Now what should I do? Please do something because I am tired from this. I think I am delivered a bad product piece, that’s why problem created. So please replace this piece. I don’t want this machine for more.