Godrej Appliances Complaints & Reviews

I bought a grej refrigerator on 10/05/2015. Model no - rteon2. Serial no -111537. Now its not working. But i have loss my bill for warranty claim. And i hv a customer copy. And i m sending u the pick of that copy. Pls give me duplicate bill. I bought this item from reliance resq shoprix mall meerut. Pls mail me the duplicate bill
Rajat kumar chaurasia
Meerut
Uttar pradesh
India

Respected sir,
On 29 april, at around 10pm the freeze suddenly took fire from the bottom side and the fire have burned our total one room and the electricity board, as you can see in the images.

We have been through a high panic situation that day..
If somebody's life was in risk who was responsible for it.?

And the freeze have been bought only 2 years back..

We only want new replacement of the freeze as soon as possible.

As it's an critical case if we didn't got any action from the company
We will further take the necessary quick actions..

Till now none of your member have been came to see the situation?
We know that these is the lockdown period,,
But you must attain the critical cases..

As soon as possible look into this case and solve it as soon as possible..

I have so many images of the actual scene...
If you required i can send it... To study the case

Dear godrej,..
My self m. Krishna. I have sold ac in baja emi. Now my ac not working. Beside of my home technician seen and told it's gas leakge problem. It's under warranty. So please see back into this matter as soon as possible.
My contact number : [protected]

Employee who came for work at my home is well and good he did an amazing job.

But the service provider who is providing this godrej service of refrigerator and air-conditioning from bhimavaram andhrapradesh india is misbehaving with us.

The way of talking with customer and way of behavior is too worst. Playing a politics with us.

This is the contact number [protected] of that bloody
Service provider take an immediate action.

I just brought a ac on 19 may 2020. First 3 year old manufactured ac was delivered after 2 days it got replaced. Today 22 may 2020 the service man cam to install the ac but refused to do it after installing the indoor unite he refused to install the outdoor unite just because he has to climb 2-3 inches more, he asked us to pay rs 700 for extra pipe to be used just 4-5 inches. Then the service man left without finishing the installation and without saying anything.

I purchased godrej refrigerator on 20/05/20 from raaj music and electronics in rangia, guwahati, assam. But refrigerator is not working.
I waited for one day thinking that it must be taking some time to start up but nothing happened after 24 hours.
I complained to shopkeeper and demanded replacement but he denied saying that he have lodged complaint with godrej.
Now my question to godrej is why should i suffer for trusting godrej.
I request for immediate replacement.
Please look into the matter n resolve my problem.
Regards
Naveen chauhan.

Compressor not working

I have purchased godrej inverter ac last year on 18 may 2019 and installed in on 02 june 2019. But just after 15 days of installation i was facing cooling issues and ac was not working properly so i raised the complaint and they repaired it after one month by giving the reason the it was a gas leakage issue. Then we haven't used ac in monsoon and winter season. Now this year same thing happen i stated it and its not cooling. From last 3 months i am chassing the company customer care and technicians but they were not responding.
Even the technicians are not well equipped and they don't have proper knowledge of fixing the issues.

This was not expected from the brand like godrej.

AC is not working properly

I have bought a refrigerator only 7months ago and ran this refrigerator hardly 60days in total.suddenly the refrigerator not cooling.

Last year i have bought double door godrej refrigerator but till now its not cooling properly.
Many times i registered the complaint on your customer care but not solved it.

So i have requested a online service about my refrigerator on 13th may 2020. On that day one of your service boy came and said that the refrigerator has loss of gas in it and asked for 1500 rupees to fill the gas in refrigerator the next day that is today... But the man had not come yet. He had given a number and when we called on that no that guy was saying he was not the one we are seeing for. The service boy had given a bill and i had attached it with this.
If possible then please return our money or fill the gas in our refrigerator without taking extra money from us.

Myself ashish from delhi. I had purchased a godrej ac and using it. For the past 4 months, my ac is down. After raising multiple requests it is not attended so far. Considering peak summer now, we are struggling a lot in night time as well as in hotty days without ac. Therefore request you to make arrangement to get it sorted out as soon as possible.
Regards
Ashish

Dysfunctional of refrigerator.

Dur to poor installation my AC leaked out the gas which makes it not ready to be used.
To refill the gas it costs more for the mistake commuted by the company

And now they are not being responsive to the complain and fail to offer solution for my problem

I m badrinath from chennai. I had purchased two godrej acs and using it. For the past 2 months, both my acs are down. After raising multiple requests it is not attended so far. Kindly note that both acs are under amc. Considering peak summer now, we are struggling a lot in night time with out ac. Therefore request you to make arrangement to get it sorted out immediately or extend the amc by one more year. If nothing can be done then please return the amc amount.
Complaint # - c[protected]
Regards
Badrinath
Mobile - [protected]

I have purchase godrej refrigerator before 5 year. It's model no: RT 260 PS 2.4..and serial number is: [protected].i have lost my original bill and warranty card. Now I want to need duplicate bill and warranty card ...pls. send me.. My contact number- [protected], , [protected]...

I bought a Godrej edge Digi refrigerator in 2017. the problem is the mode changes continuously and the cooling has been stopped. please solve this display troubleshooting as soon as possible.

I have a refrigerator 26pp .its not cooling.its in warranty

Dear sir,

With a lot of regret and disappointment, i am writing this letter to you. I brought a fridge, godrej rd eon vesta 485 mdi 3.4 with a capacity of 470 liters from g-mart kottayam, kerala dated february 23, 2020 and received it on february 24, 2020. I was using a samsung fridge and at this time thought of going for an indian brand and i went for godrej.

I received delivery of the fridge on february 24, 2020 and the demo was held on february 25, 2020. From day #1, we felt the cooling was not right and we thought being a new fridge and it will take some time, even 470 l capacity was high.

Within one week, we noticed that the cooked food in the fridge began producing bad smell and the freezer producing no ice. I informed mr. Antony, the sales advisor, under whose advice we took the fridge. He told it will be alright and he will file a complaint to godrej soon. Nothing has been filed and time went by and we noticed the cooling has been deteriorating.

Day before yesterday, we noticed that the cooling was very low and lot of moisture content in the fridge. Yesterday, i personally called godrej customer care and filed a complaint.

I have a big family and that’s why we went for a fridge of 470 liters at a higher price range. A lot of things are there in the fridge and i am too much depressed regarding this in this lockdown time. I trusted your organization and felt the service that i get will be great.

Sir, i had complaints on this fridge from day #1 and we informed the shop too. I really don’t want the defective product that was delivered to me. Since, it is under warranty period, i request you to kindly send someone to replace it as it seems to have some manufacturing problem.

Hoping to hearing from you soon. Please take this matter as urgent.

I am attaching my bill.

My phone number is [protected].

Sincerely,

Blessen joseph, chds