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Godrej Appliances Complaints & Reviews

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Last updated Mar 13, 2024
Complaints 1437
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Mumbai City District
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400079

Godrej Appliances reviews & complaints page 36

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L
Linnu
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

installation not done

Website:Www.flipkart.co.in

Hi
I had recently purchased a godrej washing machine through flipcart which was delivered on 20th october 2018. Till now the same hasn't been installed. So i am not able to use it. The flipcart customer service keeps assuring me of resolving the issue but till now nothing has been done. I have cancelled the order but till now not got refund.

Please resolve...
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S Rohan Srivastav
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong person hired for doing service of refrigerators

Address:560079
Website:wrong person hired for doing service

We had refrigerator problem and it was getting ice cold. We complained to phone number [protected] then they have sent person name Mr. Naveen his contact number is [protected], he came to our house and start repairing . He checked and told us that some parts are got damaged and to be replaced . We had given approval to do and he had brought the parts and he above to start repair . We had asked him to show the parts . In that there was no price...
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Hariharan Narayanan
from Chennai, Tamil Nadu
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rivet got peeled in door godrej interio

Address:600033
Website:Godrej

We have purchased a godrej interior in your t. Nagar showroom last year. Right from the beginning the door alignment are not good in the supplied one, whereas the display pieces are perfect in alignment. Due to work pressure, we compromise ourselves for the said complaints. Yesterday i noticed that the doors are fixed with hinges with screw in some places and revit in some places. The revited portion of the hinges got peeled in one place....
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M22kadam
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator

Address:400104
Website:www.godrej.com

I have double door refrigerator which is giving me problems every 6 months.
This time the technician Mr. Raj Kumar Yadav couldn't detect problem so he was suppose to send another technician. Mr. Yadav charged is advance Rs 1750/-
Another technician Mr. Faizan Sheikh visits and says coil needs to be changed at ur own risk at Rs 1500/-which will be deducted from advance payment.
Now he replaces coil and tells us to pay...
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P
Pramoddk
from Mumbai, Maharashtra
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air conditioner not working

Address:Thane, Maharashtra, 421004

Dear Sir/Mam,

This is to inform you that, I have logged a complaint on 04th Oct'18 regarding AC not cooling Issue. Technician has visited & said faulty part need to replace but since then i have not get any call from Service center when faulty part get replace. Every time Customer care representative saying that we have escalated issue to higher authority & thereafter disconnecting the call.

I'am very much disappointed...
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R
reena pune
from Panaji, Goa
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud alert godrej fridge services

Address:411033

Sir,
We had leakages from fridge and called service man from godrej service centre, pune. He came and changed parts and gave bill (Old bill of another person with correction, said right now i don't hv new bill n my centre is very far) of 2150 rs. After 8 days again problem came, i called him more than 10 times he never came.
Service centre name is samarth services karve nagar pune ph no. [protected], [protected] and person name...
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S
Sunit Kaur
from Nagpur, Maharashtra
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excessive charges for parts

Address:431601

My dual washing machine was not working working properly due to the belt that had become loose. Technician came and said belt needs replacing and it will cost rs260 when in actual fact the belt costs rs50-60. The service centre in nanded maharashtra and the so called technicians are taking excessive money for parts. I called godrej main customer service number and even they too conceal information on how much parts cost. It's a shame i already...
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Bdilipk
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refrigerator service

Address:Chennai, Tamil Nadu, 603103

Dear sir,
My name : b. Dilip kumar
Mobile: [protected]
Address: b406 radiance shine kazhipattur omr 603103

I had called godrej customer care on 17th oct for service as my fridge did not cool properly. The customer care person registered and said i will get call back within 4 hours and technician would attend on the same day.
I called at 8 am, however i did not get any call from technician the whole...
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D
diff_2013
from Pune, Maharashtra
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good knight mats no longer effective

I suspect that the good knight silver mats are now no longer effective. I have the electric mat unit with silver mats from good knight.

Despite i smell the fragrance of the repellent in the air, i still find mosquitoes trying to bite me.

I think mosquitoes have now developed some sort of resistance towards these repellents and these products fail to hide you.

Godrej industries should take this...
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D
dhusurya40
from Hyderabad, Telangana
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compressor and thermostat for godrej refrigerator

Address:Hyderabad, Telangana, 500009

I am a 78 old senior citzen- D. Suryuanarayana, 33 BHEL Enclace, Tadbund Secunderabad. Mobile [protected].
When my Godrej Refrigerator was not functioning OK, I rang up Godrej service cente Secunderabd, around 25th July. Technician came after two days, made a perfunctory examination, pocketed Rs 300/- fee & said compressor needs replacement. I agreed for replacement.. Man for replacement came on 3-8-18, nearly 4 days after. He di'nt...
+4 photos
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M
Mohit2704
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poorest quality ac's and pathetic customer care.

Address:Mumbai City, Maharashtra, 400066
Website:Godrej appliances.com

Fed-up of my ac's not working upto the mark and fed up of the pathetic customer customer service provided by the godrej team.

This is the second time i am lodging a complaint for my ac's not working upto the mark.

I have recently bought a flat with nl aryavarta in dahisar east.. And have received 2 ac's as a complimentary thing/offer fitted in my bedrooms.

Now both the ac in the bedroom are not...
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A
Abhishekgkolhe
from Savantvadi, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about faulty washing machine

Address:Amravati, Maharashtra

I am godrej's consumer since last 15years & i was satisfied with working of washing machine, refrigerator & many other appliances. But this year i have bought new fully automatic godrej washing machine & it is continuously showing various faults in working such as faulty control panel, continous noise, cracks in switches one by one along with time. I have complained thrice to the local service provider but didn't get satisfied response now...
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S
samy1965
from Attingal, Kerala
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ac installation

Address:Chennai, Tamil Nadu, 603103

Dear customer care officer,
I bought an aircon godrej 1 ton 5 star (2017) split ac (Copper, gsc 12 sfzh 5 rwph, white) from amaon. Order #[protected].

The installation tech saying the indoor unit is eligible for free installation because it is 5 star. But the out door is not because it is 410 gas instead of 290 gas. So, pay installation charges r.1800.

Please tell me what should i do now?br...
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S
Swapan345902
from Kolkata, West Bengal
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almira not delivered after 2 months of purchase

Address:Kolkata, West Bengal

I have purchased an almira (Steel) from your dakshinapan showroom, 2 no gariahat road kolkata sales man_ riddhiman banerjee 901044. On 12.08.2018rec no-137623. Till date the almira has not been installed. Materials have been delivered in four (4) phases. Technicians came for four times but installation not being possible as materials supplied are not sufficient for the same. Your sales man know nothing about delivery and installation. Rather...
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Address:Rajsamand, Rajasthan, 313211
Website:www.godrejsmartcare.com

This is regarding the very poor and non-reliable services being provided by service engineer rajsamand, udaipur (Rajasthan).
I have purchased model wt eon 650 phu fully automatic washing machine around 4 yrs back during the sell excebition held in hindustan zinc ltd, dariba township, rajsamand, rajasthan.
Since last around 4 months i have started facing problem in the machine with some error e -04 and machine was not taking...
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V
Vijeta Roda
from Mumbai, Maharashtra
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repeated defective motor of washing machine

Address:400068

Hello sir/madam,
Its been a high time that i had to lastly write to u to solve our problem.. We had purchased godrej edge machine in march 2018 from rahul electronics in borivali east. Within one month only we had an issue with the motor, which was not expected but we thought that may be one in hundred, there can be a defected piece.. But within 6 months we again faced the motor problem..
I want you to let know that we are...
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J
jaimine
from Chennai, Tamil Nadu
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reoccurring the cooling problem 5 times but not resolved

Address:400020

We had purchase this refrigerator on 12/5/2016 from kohinoor since 2017 we are facing the issue with refrigerator
In december 2017 we had issue with the door noise
Then within few day we had issue with door cascade
Then we had issue of sensor which we got it replaced
Then we had motor issue which was resolved and again we had cooling issue so we were told to change motor
So we got it changed, now again...
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R
Rajivjee
from Bhubaneshwar, Odisha
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problem not solved repeatedly complaint for the same issue

Address:Khordha, Odisha, 752030

Rajiv kumar palai a consumer of your products and it's very disgusting to say that my family has feded with the service given by the godrej service centre given us. I purchased a refrigerator of godrej eon double door from your authorised dealer m/s sai baba balugaon branch khurda odisha pin 752030 on the month of april 2017. From the very first month it's start continuous peep sound of air leakage when we switch on the system. Four times...
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Rohitchawla90
from Kolhapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake and irrelevant service

Address:411013
Website:homeservicecenter.in

I had problem with my refrigerator. I called customer care number from google[protected]. Which claimed to be authorised service centre. When the technician arrived he said he needs to change a part which will cost rs 2850 and installation charge of 300. I agreed to pay and they gave me receipt of the same. After sometime i went to the local market and found that cost of product was 550. I called them up and asked for explanation they said...
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N
nehasuuuuu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

repair of the refrigerator

Address:560022

Date of incident: 14.09.2018
Client number: [protected]
Description:the refrigerator has stopped to cool inside.
It is not working and the items inside the refrigerator is getting warm.
The doors of the freezer is not closing properly and also there is warm or hot air coming out of the refrigerator.
Resolution: i would like to file a complaint or request for thr repair of the refrigerator....
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