Godrej Appliances Complaints & Reviews

We are facing this water leakage problem in my refrigerator from the first day of purchase, and also loged many complaints regarding this but still we had no solution, Latest complaint no - 170094, request you to kindly help to close it on urgent bases....

Godrej Refrigerator Complaints - Cooling Problem


Cooling Problem
I have Godrej 260 lts Refrigerator.

There was cooling problem in my fridge from the day it was purchased. The omplaint was made to Godrej Service Centre (Toll Free No. [protected]) regularly. Since then I am struggling to resolve this problem. Following are the details of the work carried by the Godrej technicians so far.
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I Jagdish Godbole,residing at Nagpur have purchase Godrej Refrigerator Model No. 230 lit. 25AY [protected] with warranty period on dt. 15/10/2010 from your authorised dealer M.K.Traders, Ayachit Madir Rd, Mahal, Nagpur- Phone 2769460. After 3/4 month from purchasing, upper door friger part become noisy sounded and outside part of fridge become too much warm.
Therefore i request you to sort out the problem as soon as possible because...

Dear sirs

I had entered an amc with M/S godrej smart care on application form nos 1252376 & 1252377 for two split a/C units of M/S godrej company of capacity of 1.5 tons.
The amc started from 01/06/2010 for a period of one year after paying an amount of Rs5650/-

This amc was given by M/S godrej company to sub contractor M/S crystal air system,chennai-600116. Till date this company attended only...

i have been complaining to Godrej customer care to rectify problem cooling problem of my godrej fridge which is in warranty. The customer care deptt has sent engineers 4 times to my residence but without any one finding fault. Gas was filled twice and today even the compressor was changed but fridge is not yet working. I feel godrej does not have proper technicians. They are not able to locate the fault but are trying to rectify thru hit...

We had bought Godrej edge refrigerator on 05/08/10 and with in it's warranty period, compressor of the refrigerator got damaged.request you get this replaced at the earliest or provide us with the alternate solution as it is very inconvenient for us to manage without refrigerator....

Dear Sir,

We have purchased Godrej refrigerator from Bharath Electronics & Appliances, Coimbatore on 04.11.2006 as per the details given below :

Model No : GFP[protected] Ltrs double door)
Unit Sr No : 0011308
Warranty on Compressor : 5 Years as per warranty card

We have faced the complaint of not cooling on 28.12.10 and contacted toll free number for registering the complaint...

i have gogrej penta cool refrigerator . ihave facing problem of cooling i the refrigerator.
also give complaint for the cooling of refrigerator are not working in godrej customer care.
godrej service man come an check the refrigerator and change the pc of the refrigerator but thier is facing same problem in refrigaerator.then i will call every day about the cooling refrigerator but no response come for the godrej service center.they...

I am Anand from Coimbatore
I have bought a Godrej Refrigerator on may 2010 with a warranty of 4 years. Now we have a problem in compressor for which we have raised a compliant to Godrej customer support 10 days before.
Customer support people had informed that, they had assigned a service engineer to look into the problem. But till now no one attended the problem.

Why the company has to write as good customer...

sunil mali
chandivali sangharsha nagar andheri east
10/a room no.601
pragati buildg.
sir i have a problem with my refirgerator, i purchase this refrigerator before 15 days and i call there person for two time
1> first time he came and resolve problem again from second day it started sounding a lot and cooling problem
2> second time i call him and again he repair that fridge and again same problem...

two door fridge

motor noise

auto cut off not working

low cooling...

Dear sir,
My name is DR.A.Farook.Iam residing in chennai.My native village is at pallapatti which is about 30kilometers from karur belonging to karur district.I bought a refrigerator at VELAVAN ELECTRONICS on 30/12/2010 at karur.It is a double door refrigerator MODEL NO.GFE 3202 UNIT SR NO. S[protected]
Refrigerator has 2 problems:
1) The door has multiple scratches
2) Refrigerator was making lot of...

I have lodged a complaint to customer care of Godrej complaint call and complaint No is 534350 dt.28.03.2011. The mechanic came and paid a glimpse to my refrigerator and found that the door has got rusted within a short span. Till date no body have paid any heed to my complaint,nor the company has replaced the parts. Being such reputed company, not caring for the customer complaint and not verifying the quality of the product, It is very...

complaint no.299783dt[protected] and compllaint no312390dt[protected] from smart care people inspected and demanded repair charge without repair.He promised that workshop people will attend the repair and received repaircharge from me.So far no one attented and contacting on phone asking the rout and location and informing to us we r on the way ..Several times telling the same.Many times i contacted on online custumer care desk it is invain.Kindly...

i brought the Refrigerator on june from that date to till it has some probelm on the day of purchase it was over cooling and the door was broken and also the glass was broken.they came and change the temperature meter and they order the door. after that th door came and replace but the door was not lock @also didn't close porperly i give complaint many time they came when there was not electicity or when we was not in our home without...

Regarding deliquency in service delivery by service centre Ranchi

Dear Sir,

I have made a complain in 2nd April 2011 for repairing my Godrej Refrigerator. But still date no response has been made by the service centre till date.

I am really surpirsed of the service accounbtability of such a renouned company. Please do the needful to get the referigerator repaired at the earliest.

The...

Sir,
This is to inform you that I had purchased one refrigerator from M/s Parida Brothers, Sundargarh 770001 vide Bill No. 1400 dated 28.11.10 Model GDE 23SS4 Serial No.[protected]. Unfortunately this refrigerator was not working from the date of purchase. Then I had lodge a complain and service centre mechanic told that due to lick age of ice chamber this was not working and took necessary action. After few days same problem arise...

Dear Sir,

We have purchased Godrej Edge 251 litres
Model : GDE 26 CS2/2010
(BEE/GOD/43/07)

SR.No.[protected]
Item Code : 2G3EP2
Color : Dazzle Blue
Single Door (5 Star Rating) Dated on 14/08/2010

We have given complaints several times saying that Cooling is not working and Defrost is going on continuously automatically.

We made more number of complaints...

sir,
My parents purchased Godrej refrigerator for Rs14500/ on 29.6.2009 from Next retail shop Ferozpur Road Ludhiana.Just after ten days of its purchase it had sound problem which was informed to service station of Godrej co. model gram Ldh. They sent Mr.Sunil twice but he could not identify the problem.Therafter one another person was sent he also did not provide satisfactory work.Thus one year expired and another person came he said...

Dear Sir,
I was purchase refrigerator from vijay sales at prabhadevi dadar, when my refrigerator first not worked i called to godrej engineer. he do but i am again again facing this problem ( not cooling) please help me for this problem and tell him for the exchange the refrigerator...